Kamal Kumar Email & Phone Number

Auckland, New Zealand

Provide a First-Rate Guest experience.Providing information to Guests about Hotel policies, services and amenities.Selling and up selling rooms to new or exiting bookings.Partner with reservations and accounts department to ensure knowledge of key accounts and groups, along with tracking of company information.Posting and processing charges to guest.

Auckland, New Zealand

Customer service with the people-ology based skillsExceptional guest complaint handlingGuest satisfaction with their request and needsOperating hotel software “OPERA” systemLiaising with co-workers and working as a team to achieve the dead line and targetsReporting to Duty mangers and assist on their requestCashiering, guest check-in/check-outResponding to.

Auckland, New Zealand

Temp. line producer at Fisher & Paykel, Healthcare ICON department.

Auckland, New Zealand

Temp. Staff at various outlets.

7 Aitken Street, Thorndon Street, Wellington New Zealand.

Managing all shift duties including organizing of housekeeping staffHigh level of personal presentation, confident and highly organized including phone manner and excellent groomingOrdering item stock (all sundry items in hotel)

154 The Terrace, Wellington New Zealand.

Managing all shift duties including organizing of housekeeping staffHigh level of personal presentation, confident and highly organized including phone manner and excellent groomingOrdering item stock (all sundry items in hotel)

Fiji islands.

Reservations manger in a brand new hotelOutstanding customer service standards and supervisory/managerial level experienceFocus on reservationsTeething issue resolutionHandling lot marketing promotions and complaintsConducting staff roster and staff meetingInterviewing new staffs and hiring themLiaising with other hotels for business share

Fiji islands.

(IATA Accredited Corporate Travel Agent)Domestic and international air booking and ticketingFare quotation of complex itineraries for corporate and leisure clientsLand only domestic/international bookings (Rental cars and Hotels)Arranging travel insurance package and foreign currencyExceptional customer service with impeccable telephone manner and superior.

Manager'S Certificate, Hotel/Motel Administration/Management

Essential First Aid Course, Hotel/Motel Administration/Management

Certificate, Hotel/Motel Administration/Management

People-Ology Training At Quay West Auckland, New Zealand, Hotel/Motel Administration/Management

License Controller Qualification (Lcq), Hotel/Motel Administration/Management

Sales And Marketing Training., Hotel/Motel Administration/Management

Rms (Hotel Reservations And Booking Software Training), Hotel/Motel Administration/Management

Diploma In Hotel Management (Accommodation And Food & Beverage Major), Hotel/Motel Administration/Management

Certificate In Hospitality Operations., Hospitality Administration/Management