Kamil Murcko

Kamil Murcko Email and Phone Number

Customer Experience Manager @ Enetpulse
Slovakia
Kamil Murcko's Location
Sliema, Sliema, Malta, Malta
Kamil Murcko's Contact Details

Kamil Murcko personal email

n/a
About Kamil Murcko

Dedicated professional equipped with wide range of experience in iGaming gained by holding positions within marketing, customer engagement, content management and customer support. Recognized for excellent interpersonal and communications skills with proven track record of successful optimization, processes improvement, projects coordination and team management. Specialties: - web content management, analytics, SEO- online marketing, affiliates, CRM- optimisation and process improvement- localisation and translation- team management- customers engagement

Kamil Murcko's Current Company Details
Enetpulse

Enetpulse

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Customer Experience Manager
Slovakia
Website:
enetpulse.com
Employees:
138
Kamil Murcko Work Experience Details
  • Enetpulse
    Customer Experience Manager
    Enetpulse
    Slovakia
  • Enetpulse
    Head Of Customer Success
    Enetpulse Jan 2022 - Present
    Malta
  • Enetpulse
    Sales Director
    Enetpulse Aug 2019 - Jan 2022
    Malta
  • Enetpulse
    Sales & Marketing Director
    Enetpulse Jan 2019 - Aug 2019
  • Enetpulse
    Sales Manager
    Enetpulse Jul 2015 - Dec 2018
    Malta
  • Self Employed
    Online Marketing Consultant
    Self Employed Sep 2014 - Jun 2015
    Malta
  • Betsson
    Sportsbook Marketing Coordinator
    Betsson Jul 2013 - Aug 2014
    Malta
  • Betfair
    Czech Marketing / Customer Engagement Team Lead
    Betfair May 2011 - Mar 2013
    Malta
    - Planned, created and successfully executed marketing campaigns to acquire new clients and to meet retention targets.- Optimized blog entries management following latest SEO standards, achieved fist page ranking on google.cz for selected keywords.- Maintained and developed good relations with affiliates which contributed to high retention level and effectively managed promotional assets.- Managed working time allocation project to meet requirements of new organization structure and… Show more - Planned, created and successfully executed marketing campaigns to acquire new clients and to meet retention targets.- Optimized blog entries management following latest SEO standards, achieved fist page ranking on google.cz for selected keywords.- Maintained and developed good relations with affiliates which contributed to high retention level and effectively managed promotional assets.- Managed working time allocation project to meet requirements of new organization structure and Customer engagement team which lead to efficient work assignment and reduction of employment costs.- Headed testing, data collection and analyses in the Processes improvement project which in selected regions resulted in increased customer engagement and yearly revenue growth. Show less
  • Betfair
    Content Team Lead
    Betfair Jun 2009 - Apr 2011
    Malta
    - Managed international teams of up to 6 members, responsible for recruitment, objectives setting, coaching and appraising.- Developed and implemented product inventory allocation for managed regions to meet financial targets.- Established best working practice which increased the performance of content producers.- Compiled and presented periodic reports and analyses on campaign performances for managed regions to relevant stakeholders.- Administrated content team rota - shifts… Show more - Managed international teams of up to 6 members, responsible for recruitment, objectives setting, coaching and appraising.- Developed and implemented product inventory allocation for managed regions to meet financial targets.- Established best working practice which increased the performance of content producers.- Compiled and presented periodic reports and analyses on campaign performances for managed regions to relevant stakeholders.- Administrated content team rota - shifts allocation and sickness, vacation cover to meet business requirements. Show less
  • Betfair
    Senior Content Producer, Live Video And Helpdesk Operator
    Betfair Jun 2007 - May 2009
    Stevanage, United Kingdom
    - Enhanced training materials and simplified guides for the essential content training, covering all aspects of content producer position, trained, coached and supported new starters.- Optimized content by performing AB testing, relevant outcomes were implemented across other international regions.- Actively involved with Live Video production, providing a prompt and appropriate response to unforeseen technical problems.
  • Betfair
    Content Producer And Helpdesk Operator (Czech)
    Betfair May 2006 - May 2007
    Stevanage, United Kingdom
    - Managed content of Czech language site, planned and created promotional materials, aligned to marketing road map and sporting events calendar.- Internal translation form EN to CZ, review of external translations to ensure accuracy and relevancy of used terms.- Assessed quality of new products, monitored Czech site and ensured that from content aspects the site is fully functional and correct.- Established positive relations with customers and built trust in the Betfair brand in… Show more - Managed content of Czech language site, planned and created promotional materials, aligned to marketing road map and sporting events calendar.- Internal translation form EN to CZ, review of external translations to ensure accuracy and relevancy of used terms.- Assessed quality of new products, monitored Czech site and ensured that from content aspects the site is fully functional and correct.- Established positive relations with customers and built trust in the Betfair brand in new market by resolving their queries following company guidelines with special focus on Key accounts. Show less
  • Sjt S.R.O
    Marketing & Sale Manager
    Sjt S.R.O Sep 2002 - Mar 2004
    Slovakia
    - Accountable for development and implementation of online and offline marketing campaigns - managing relations with existing customer and approaching potential clients and business partners in Western Europe (German speaking countries) Czech Republic and Slovakia- Representing company on domestic and international exhibitions

Kamil Murcko Skills

Online Gambling Online Gaming Gambling Gaming Affiliate Marketing Online Advertising Online Marketing Betting Customer Acquisition Casino Web Content Management Ppc E Payments Affiliate Management E Commerce Gaming Industry Web Analytics Conversion Optimization Digital Marketing Kyc Campaign Management Mobile Marketing Payments Fraud Detection Online Poker Online Casino Igaming Content Strategy Content Management Analytics Customer Retention Poker Email Marketing

Kamil Murcko Education Details

Frequently Asked Questions about Kamil Murcko

What company does Kamil Murcko work for?

Kamil Murcko works for Enetpulse

What is Kamil Murcko's role at the current company?

Kamil Murcko's current role is Customer Experience Manager.

What is Kamil Murcko's email address?

Kamil Murcko's email address is ka****@****air.com

What schools did Kamil Murcko attend?

Kamil Murcko attended Ekonomická Univerzita V Bratislave.

What skills is Kamil Murcko known for?

Kamil Murcko has skills like Online Gambling, Online Gaming, Gambling, Gaming, Affiliate Marketing, Online Advertising, Online Marketing, Betting, Customer Acquisition, Casino, Web Content Management, Ppc.

Who are Kamil Murcko's colleagues?

Kamil Murcko's colleagues are Muhammad Yousaf, Simon Skarsholm, Kiril Kazakov, Yordan Nikolov, Kruna Gačević, Arjan Schoenmaker, Muhammad Javid.

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