- Maintain accurate aging reporting and reconciliation of client accounts- On-going communication to identify and resolve issues with key customers in a timely manner- Ensure clear and timely communication within departments across the company to maximize quality, productivity and minimize down time- Proactive calls and email inquiries to negotiate payment terms- Complete process transition from Eden Spring Sp. z o.o. to PECS- Ensure sound decisions are made regarding… Show more - Maintain accurate aging reporting and reconciliation of client accounts- On-going communication to identify and resolve issues with key customers in a timely manner- Ensure clear and timely communication within departments across the company to maximize quality, productivity and minimize down time- Proactive calls and email inquiries to negotiate payment terms- Complete process transition from Eden Spring Sp. z o.o. to PECS- Ensure sound decisions are made regarding releasing/holding of new and existing accounts based upon credit limit review and financial data- Create and follow collection plan in order to reduce the value of overdue invoices and to minimize bad debt provision- Establish and develop collection agency relationships and processes, while monitoring their performance and cost-effectiveness- Create and maintain up to date and complete customer files- Close cooperation across team and company to identify and implement areas of improvement- Train and supervise new team members - Participate in company's engagement team which focuses on organizing internal events and implementation of new initiatives - Prepare month-end Bad Debt calculation in a SOX compliant manner to limit financial risk and ensure allowance for doubtful accounts are properly monitored and maintained Show less

- Ensure timely collection of due receivables and cash application- Daily analysis of customer's accounts and overdues- Negotiate and build long term business relationships with customers - Follow up on the dispute process- Send dunning letters and statements of account- Lead and present on conference calls to key stakeholders- Handle queries and requests of Accounts Receivable team mailbox- Investigate historical data and origin of disputes for timely resolution… Show more - Ensure timely collection of due receivables and cash application- Daily analysis of customer's accounts and overdues- Negotiate and build long term business relationships with customers - Follow up on the dispute process- Send dunning letters and statements of account- Lead and present on conference calls to key stakeholders- Handle queries and requests of Accounts Receivable team mailbox- Investigate historical data and origin of disputes for timely resolution - Close cooperation with receipt, billing, sales and finance teams Show less

- Sell products and services using solid arguments to prospective customers- Perform cost-benefit analysis of existing and potential customers- Maintain positive business relationships to ensure future sales- Constant increase of customer database- Contact customer leads through cold calling- Attend multiple trade shows in the US in order to represent the company's image, gain customers and sales- Coordinate sales effort with team members and other departments-… Show more - Sell products and services using solid arguments to prospective customers- Perform cost-benefit analysis of existing and potential customers- Maintain positive business relationships to ensure future sales- Constant increase of customer database- Contact customer leads through cold calling- Attend multiple trade shows in the US in order to represent the company's image, gain customers and sales- Coordinate sales effort with team members and other departments- Simplify and standarize mechanisims and tools to enable operational excellence- Continuously improve selling strategy through feedback- Achieve agreed upon sales targets and outcomes within schedule Show less

- Resolve customer problems and complaints to maximize satisfaction- Provide advice on purchasing product to improve customer experience - Process orders and validate proper personalization- Recommend potential products and services to management by collecting customer information and analyzing customer needs- Build sustainable relationships of trust through open communication- Meet personal sales target and customer satisfaction- Resolve customer complaints via phone… Show more - Resolve customer problems and complaints to maximize satisfaction- Provide advice on purchasing product to improve customer experience - Process orders and validate proper personalization- Recommend potential products and services to management by collecting customer information and analyzing customer needs- Build sustainable relationships of trust through open communication- Meet personal sales target and customer satisfaction- Resolve customer complaints via phone, e-mail and social media- Track all orders from entry to delivery and provide information as per customer request Show less

- Maintain an overall management style that follows company best practices- Assist customers and identify their needs- Complete tasks assigned by the general manager accurately and efficiently- Maintain the business property to visual standards- Assist the manager in organising, planning and implementing strategy - Ensure store schedules and objectives are met by employees

- Sales and consumer group management- Organize conferences, trainings and integration meetings - Plan and implement marketing strategies- Ensure a consistent standard of customer services- Provide leadership to new business partners