Kamran Sarwar Email and Phone Number

 Managing IT infrastructure in Head Office, Filed office, Lahore Office and Peshawar Office Manager Windows domain and Ubuntu webservers Monitoring/maintenance of server machine Managing Google Cloude services for Web serveries Manager over 150 User in all three projects and sites Managing VPN between the all four (4) filed office locations  Development of IT Policy and standards for Nova Group Managing online web services for 3 current projects Backup/management of data server Managing IT budget for NOVA Group Managing Online customer care management software Coordination with software vendors for development, upgrade and maintenance of web services Procurement of IT Equipment and vendor management Maintaining Inventory of IT assets and software Management cloud based Email system for the staff Providing helpdesk support to all 4 offices and 3 active projects Designed/Developed/updating online form entry and verification system for NOVA Group all projects Annual evaluation, hiring of IT staff Managing IT staff all 3 locations and head officeManaging Online bio-matric attendance for all 4 locations through internet

• Represented and Lead the IT group of 15 INGOs in 2010 flood emergency• Project planning of the assigned task of emergency work and involving all stakeholder in the process with regular team meeting with members and donors• Assigning the task to team members for project process using Microsoft project Gant chart• Identified the need of software and IT equipment to deal with the emergency• Coordinated and processed the donation for softwares, Laptops video cameras, cisco equipment and VSATS• Provided logistical support for shipment of the equipment• Handed over software and equipment to INGOs and organized training for IT staff• Lead the IT group of 10 INGOs in 2005 Flood emergency and negotiated, identified and processed donation of VSATs along with the training of IT staff

 Designed and managed windows based LAN/WAN for the organization Maintained 3 Windows 2003 and 2 windows 2008 server physical and virtual machines Managing windows server machine i.e dell, HP tower and blade server.  Configuring upgrade RAID Installed/maintained DHCP, IIS and online FTP servers Installed/Maintained 2 Google cloud server for online Leave Management and HR recruiting web applications ESXI Virtual server Management VMWare Virtual Server Management SUN Server Management Citrix Server Management Managed configured Norton Exec Backup software for server and workstation backup Installed centralized thumb biometric attendance system in Islamabad office and field office Installed/maintained DHCP, IIS and online FTP servers Managing cisco firewall and cisco switches Installed maintained centralized MacAfee EPO antivirus server and clients  Social media account management for the organization Developed and designed web-based projects like online Inventory, HR recruitment, MIS softwares with vendor consultation by following the software Life cycle methodology Change Management and Helpdesk management with defined SLAs Roll out of IT Systems globally in AA as a member of core project management team  Defining the projects timelines and project road map and sharing with stakeholders through project management tools Planning and handling the budget of the IT projects  Maintaining the IT risk register for non-threats to the IT Systems Local IT policy development and roll-out/training Providing support to AA Afghanistan and Bangkok office Designed upgraded the CO LAN WAN to windows 2003/8  Designed and roll-out earthquake disaster Affected database in 2005 Carry out staff IT competence and equipment health survey and design/organize training Moved local PSTN exchange setup to digital exchange Maintaining helpdesk support for day to day staff workstation, network printer and share resources issues

 Microsoft donation was negotiated and processed for all AA Asia regional offices in 2014 Shifted AA Asia region on FPT domain Managing Technical configuration of each CPs in the region Aligning IT configuration of CPs according to international Standards Identifying the expected risk in each CPs IT setup and develop a plan to mitigate them  Implementation of Footprint call incident recording system in Asia Region Provided on Ground IT support to AA china, Vietnam, Myanmar, Srilanka and carried out IT audit  Delivered skill-based IT training to Asia/America/Africa based IT staff on new IT projects roll-out needs and empowering the local IT staff to manage the change independently  Organized Regional IT meetings for Asia Region Moved Asia region to Centralized exchanged server, also moved user mailboxes data to central server Initiated a project case to Carried out IT audit for the whole AA organization to Identified the risk and gap in the IT standardization Complied a detailed each CPs configuration and risk report with the collaboration with the local IT staff and presented it to International IT team. Actively participated in International IT Management meeting virtually and physically Regular virtual meetings with Asia regional staff to provide IT support

 Managing/troubleshooting the Windows 2003 Network including workstation with windows XP Professional and all shared recourses. Maintaining/troubleshooting and backup of Microsoft Exchange Server 2003. Maintaining and backup of AED’s organizational data. Managing the Inter-base database server. Managing the upload and download the data on head office site on daily basis. Staff IT capacity building training. Maintain the security of organizational data. Running/Update of latest antivirus definition on server and all workstations. Maintaining, Updating and backup of MISTER every month. Procurement of all IT related equipment. Maintaining/Updating office inventory. Installation of hardware and software in all Workstations Scheduling Preventive Maintenance/Service for all computers, Network Printers. Maintaining IT inventory  Maintaining log book for daily calls and backup

 Managing/Troubleshooting the Windows 2000, Exchange 5.5, Routing and Remote Access and ISA server with 40 workstations and all shared resources Maintaining/troubleshooting and backup of Microsoft Exchange Server. Maintaining/troubleshooting time sheet server with combination of VB application for users. Maintaining the backup of Peachtree accounting server.  Maintaining and backup of LEAD organizational data. Regular updating of website LEAD-Pakistan, the address of website. Started and maintained web based distance learning course with unique authentication. Staff IT capacity building training. Updating of LEAD-Pakistan database. Using SQL and Microsoft Access. Installation of hardware and software in all Workstations Scheduling Preventive Maintenance/Service for all computers, Network Printers. Designed LEAD-Pakistan’s Weekly update and LEAD Lectures on quarterly basis in a month using Macromedia Freehand 9 Designing/Printing of LEAD-Pakistan’s workshop Certificates using Corel Draw 9