Kamran Ullah Khan Email and Phone Number

Account Management for a range of clients based in the USA (hospitality industry – city clubs, country clubs, golf clubs, and club management). Support for ERP modules including:Accounts Receivable, Accounts Payable, General Ledger, Membership, Inventory, Purchasing, Point-of-Sale, Activities, Events Management, Dining, Catering Management, Tee Time Management, Property Owners Association, Rooms Management, Integrated Member Website, Mobile App, etc.Over-the-phone training of clients on the process (es) related queries. Corresponding with the assigned accounts monthly to review open issues and providing them with the required solutions.Troubleshooting bugs and issues. Reporting code fix tickets to relevant teams.

• Generate leads from cold calls, networking and connections with industry.• Utilize the customer relationship management system to document interactions.• Deliver sales presentations, pitches, and estimates to grow the customer base.• Manage existing accounts and create new opportunities for business.

Email Correspondence Executive is responsible to answer emails on daily basis, while some matters involved relatively standard assistance, and many others required a high amount of care and attention which includes customer’s complaint, query, and general product information.To Investigate and solve complex or long-standing customers' problems, which is remained unresolved even after going through the calls.Ensure all email responses should be structured, formal and grammatically correct, and appropriate punctuation's are used where required along with the correct spellings. Keeping in mind the polite and courteous tone while responding.Having empathy and understanding for the customer’s situation, working in the best interest of the customer and company, in order to provide the best probable solution for the satisfaction of the customer against his/her complaint or grievances.Ensure the reply is well organized as per customer’s query or complaint; all relevant information i.e. features and benefits of the product are in the email content.Ensure emails must be answered within the time span of 24 hours in order to maintain required service level.Email Correspondence Executive’s should write in a way the customer can understand company’s policy and procedure, always committed to promote high quality standards of customer services at all times.

Project Co-Ordination, Marketing, maintaining DVR'S, Presentations, Trainings, Workshops, Activities related to children and adults, Welfare in Education Sector and promoting E-Learning with Quality Education.Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems.Strategic Consulting, including business plan & sales strategy development.Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions.

To supervise Area sales & distribution targets Stock rationalization Sales plans for all sales channels in line with department objectives. Manage, support and grow Franchise sales through Authorized Franchise Distributors within their defined geographic territory. This includes serving as the primary field liaison with Distributors and their customers in order to increase sales and market share for Franchise.• Meet all sales targets of Franchise at month end.• Weekly visit to the market to ensure all the distributors are working properly.• Responsible for credit payments collection for specific territory.• Develop and mentor Franchise distribution network.• Lead and motivate Franchise Sales Team members.• Ensure continuous development of competencies of the team.

• Forms filling, Documentation, verification & Training assistance.• Conducting and facilitating training programs.• Preparation of job description of all level of employees.• Placement of advertisement in newspaper.• Responsible for recruitment of vacancies defined by the management.• Preparation of testing and evaluation methods of each training course.• Counseling of employees for future improvements.• Orientation of new employees.• Preparing Orientation document and presentation for new appointees.• Compilation of Employee progress reports.• Preparing Employee ID Cards.• Preparation of payroll.• Preparation of attendance reports for management network.• Authorization of leaves as per company policy. Maintain Leave record, CL, AL and ML etc.• Review and recommend company policies on prevention and control on use of addictive substances.• Employee signature of acceptance on Job Descriptions.

Got an excellent experience by closely work with inbound and outbound operation team, coordinating with team members and come with alternatives just to ensure that everyone would be able to provide his optimum level.• Work with the support team (based on more than 20 personnel) to ensure service level and Adhere to latest training and support standards and procedures. • Work with customers to ensure that contractual service expectations are exceeded.• Escalating and resolving customers concerns in order to provide excellent customer services

Got an excellent experience by closely work with Accounts manager to handle daily transactions regarding shipping & freight forwarding.• Processes payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.• Calculates rates paid for purchases and all price extensions.• Verifies items billed against items ordered and received and reconciles differences through follow-up with the vendor and/or other employees.• Enters, updates, and/or retrieves accounting data from automated systems.• Posts financial data to appropriate accounts in an automated accounting system, according to instructions.• Reviews on-line transactions for changes and accuracy and corrects errors. • Retrieves system reports.