Kandyce Macchi Email & Phone Number

Detroit, Mi, Us

Troy, Michigan, United States

The group was founded to build & support female leaders, offer opportunities for mentorship, strong peer support, networking, increase confidence & discuss topics that are relevant to the members such as, career progression, how to build your influence and how to manage work-life stress-while in a safe space.

Troy, Michigan, United States

During the past 25+ years, I have leveraged my creativity, wireless retail background, and knowledge of consumer trends into supporting visual merchandising that accelerated product movement and influenced buyer decision-making.Creating and superseding the look expected by AT&T in 185 Authorized Retailer locations. Hosting Virtual Zoom visits monthly with Managers & in-store audits at stores in 13 states. Handling facilities requests, planogram & floorplan, employee training, inventory… Show more During the past 25+ years, I have leveraged my creativity, wireless retail background, and knowledge of consumer trends into supporting visual merchandising that accelerated product movement and influenced buyer decision-making.Creating and superseding the look expected by AT&T in 185 Authorized Retailer locations. Hosting Virtual Zoom visits monthly with Managers & in-store audits at stores in 13 states. Handling facilities requests, planogram & floorplan, employee training, inventory audits and more. Show less

Sterling Heights, Mi

Responsible for the management and daily operations of 14 Cricket Wireless Authorized Dealer locations. Including new site builds and modifications. Predominantly focused on training, managing, recruiting and operating up to 47 individual locations in 4 states to increase overall profitability and brand building. Supervised Operators, Managers and Sales advocates on a daily basis providing guidance and direction.-Created employee commission structure. Monitored and set monthly goals &… Show more Responsible for the management and daily operations of 14 Cricket Wireless Authorized Dealer locations. Including new site builds and modifications. Predominantly focused on training, managing, recruiting and operating up to 47 individual locations in 4 states to increase overall profitability and brand building. Supervised Operators, Managers and Sales advocates on a daily basis providing guidance and direction.-Created employee commission structure. Monitored and set monthly goals & quotas to promote high retention, low churn and increase overall profitability. Employee commission structure increased overall retention by 25% within first 96 day retention period.-Hostes and attend meetings, webinars, seminars.-Onboarded employees for all 47 locations and set up new hire training for all.-Created a positive, competitive vibe among staff with monthly competitions resulting in; Overall accessory sales increase by 36% within 2 weeks and an additional 20% within 45 days, 74% increase in activation fee collected and I steadily kept company at Tier 3 retention or higher. -Provided around the clock technical support as needed.-Visited locations to ensure stores and employees maintain a supreme standard of merchandising and appearance in accordance with carrier guidelines.-Assist with warehouse transactions, ordering, purchasing and inventory for both devices and accessories. Responsible for increasing warehouse accessory profit margin by 20%.-Performed administrative tasks;-Opened/Cricket certified 9 locations in 24 hours in LA Market (2015) and 8 locations in MI in a 72 hour period (2014). Worked with contractors, received scheduled freight shipments, merchandised locations, set up utilities to included payment processing (TIO) and credit card merchant services for each individual location. Also obtained city permits when needed; signage permits, COC/COO, etc.-Relationship builder. Maintain relationships with upper management of carriers, manufactures & staff. Show less

Troy, Mi