Sales Support Specialist
As Sales Support Specialist, January 2016 – August 2016• Provided excellent service and support to 3 sales agents contributing to maximum client satisfaction, increased sales, referrals and repeat business.• Assist clients with payment, payment plans, questions and verifications.• Anticipate customer/staff needs and handle multiple tasks in a fast-paced environment.• Interact with a diverse group of clients and staff.• Adhere to company, state and federal policies, procedures and regulations.• Maintain detailed appointment schedules and extensive client records.• Greet customers, receive and transfer incoming calls, and delivered messages.• Provide additional support to staff as needed.As Intern, September 2015 – January 2016:• Provided excellent service contributing to maximum client satisfaction and repeat business.• Performed general office duties including data entry and file creation and maintenance.• Greeted clients, received and transferred incoming calls, recorded and delivered messages.• Provided additional support to staff and clients as needed.