Kanika Sood Email & Phone Number

- Spearheading comprehensive design strategy, aligning with company objectives to enhance user experience and product functionality.- Persuading and collaborating closely with engineering, marketing, sales and product teams to ensure cohesive design implementation- Tracking and analysing product analytics to identify areas for improvement, implementing design changes based on user usage patterns.- Conducting extensive user interviews, behavioral analysis and competitor / market… Show more - Spearheading comprehensive design strategy, aligning with company objectives to enhance user experience and product functionality.- Persuading and collaborating closely with engineering, marketing, sales and product teams to ensure cohesive design implementation- Tracking and analysing product analytics to identify areas for improvement, implementing design changes based on user usage patterns.- Conducting extensive user interviews, behavioral analysis and competitor / market studies, discovering key insights that informed design decisions.- Documenting single source of truth, maintaining and organising documentation of research, interviews, design processes and decisions, facilitating seamless knowledge transfer and project continuity. Show less

Noida, Uttar Pradesh, India

- Designed a referral management system for US healthcare, including research, ideation, wireframes, end-to-end user flow.- Iterated and validated design by testing functional prototypes with users.- Drove alignment by actively seeking, synthesizing, and managing feedback across complex cross-functional teams- Improved the experience for two healthcare providers in the US, resulting in a positive impact on over 10,000 patients and a 1.5x increase in efficiency for users.-… Show more - Designed a referral management system for US healthcare, including research, ideation, wireframes, end-to-end user flow.- Iterated and validated design by testing functional prototypes with users.- Drove alignment by actively seeking, synthesizing, and managing feedback across complex cross-functional teams- Improved the experience for two healthcare providers in the US, resulting in a positive impact on over 10,000 patients and a 1.5x increase in efficiency for users.- Enhanced patient engagement by scheduling and executing referrals through efficient workflows, and keeping patients engaged and informed through open communication. Show less

- Discovered usability issues, analysed insights, conceptualised various designs and collaborated with multiple stakeholders to deliver multiple projects on time.- Moderated over 40+ feedback sessions with stakeholders for UX.- Collaborated with multiple teams such as development, testing, business and client to deliver an end to end solution within 32 weeks for 5 market areas. (Aug 21 - Mar 22)- Led a team of 2 UX resources, delegated and supervised their work regularly.

- Provided industry standard UX solutions for 5 clients leading to increased efficiency and growth.- Worked on a design system that saved 50+ hours, used in 8+ projects by UX designers.- Created and managed design libraries for 3 projects.- Organised an initiative to reduce dependency on individual team members from the development team resulting in efficiency.- Conducted an interactive session on Data Visualisation and presented my insights to 80+ designers.- Facilitated a… Show more - Provided industry standard UX solutions for 5 clients leading to increased efficiency and growth.- Worked on a design system that saved 50+ hours, used in 8+ projects by UX designers.- Created and managed design libraries for 3 projects.- Organised an initiative to reduce dependency on individual team members from the development team resulting in efficiency.- Conducted an interactive session on Data Visualisation and presented my insights to 80+ designers.- Facilitated a monthly workshop for program managers and non-UX designers to spread awareness and understand the importance of UX. - Assisted 24 young professionals in onboarding and provided them with relevant information for the first 3 months in the company.- Taught Adobe XD, introduction to AI, and brainstorming techniques to 24 young professionals in their training program. Show less