Kaniyah B. Email & Phone Number

Atlanta, Ga, Us

Anderson, Sc

• Constantly exceeded optimal levels of personal performance by providing technical help • Showcased ability to rapidly learn Lowe’s software platforms Zendesk and Kronos in less than a week

Los Angeles, California, United States

• Streamlined department specific data into Smartsheet, Microsoft Excel, and Google Sheets with 99% accuracy• Excelled in communicating goals and executing tasks across all departments• Collaborated with departments to design new outreach strategies(Company title: Director of Communication)

Los Angeles, California, United States

• Co-authored graphical and short-form video content for Twitter, Instagram, Facebook, and TikTok geared towards movie lovers to increase engagement • Assisted with updating and monitoring content calendar to guarantee completion• Headed all social media responses and email inquiries to ensure active communication with social media communities

Columbia, South Carolina, United States

• Awarded “Employee of the Month” through balanced average of 300 transactions each shift and detailed knowledge of attractions, arcade games, and menu options • Displayed willingness to face conflict through negotiation and cooperation with customers to resolve issues and reduce customer dissatisfaction

Columbia, South Carolina, United States

• Cataloged department books into a spreadsheet, created event flyers and newsletters through Canva and answered and directed all incoming calls, emails, or voicemail messages• Assisted with event management for all company hosted events through the navigation of program-specific details and reduced supervisor’s workload by 40%

Charleston, South Carolina, United States

• Piloted eight social events for residents by designing, budgeting, and hosting meetings to enforce inclusiveness and boost resident relationships • Served as direct mentor for 30-40 students in residence hall through continuous availability and guidance• Utilized CRM database to report incidents while doing building-wide 24-hour on-call rounds once each week to ensure dormitory safety and wellness for over 300 residents

Charleston, South Carolina, United States

• Assembled, maintained, and operated camera and audio equipment to capture high-quality video recordings of over 50 campus events • Maintained professionalism through direct communication with client to guarantee footage expectations were met

Bachelor Of Arts - Ba, Criminal Justice, 3.9

Activities and Societies: Collegiate Curls, Association of African American Students, Dean's List (Spring 2019-Spring 2020), President's.

Education record

Activities and Societies: Reslife, Black Student Union, Collegiate Curls, Dean's List (Fall 2017-Fall 2018)

High School Diploma, 3.6

Activities and Societies: Cheerleading, Theater, Chorus, Graduated with honors