Kaniyah B. Email & Phone Number

Atlanta, GA, US

Anderson, SC

• Constantly exceeded optimal levels of personal performance by providing technical help
• Showcased ability to rapidly learn Lowe’s software platforms Zendesk and Kronos in less than a week

Los Angeles, California, United States

• Streamlined department specific data into Smartsheet, Microsoft Excel, and Google Sheets with 99% accuracy
• Excelled in communicating goals and executing tasks across all departments
• Collaborated with departments to design new outreach strategies(Company title: Director of Communication)

Los Angeles, California, United States

• Co-authored graphical and short-form video content for Twitter, Instagram, Facebook, and TikTok geared towards movie lovers to increase engagement
• Assisted with updating and monitoring content calendar to guarantee completion
• Headed all social media responses and email inquiries to ensure active communication with social media communities

Columbia, South Carolina, United States

• Awarded “Employee of the Month” through balanced average of 300 transactions each shift and detailed knowledge of attractions, arcade games, and menu options
• Displayed willingness to face conflict through negotiation and cooperation with customers to resolve issues and reduce customer dissatisfaction

Columbia, South Carolina, United States

• Cataloged department books into a spreadsheet, created event flyers and newsletters through Canva and answered and directed all incoming calls, emails, or voicemail messages
• Assisted with event management for all company hosted events through the navigation of program-specific details and reduced supervisor’s workload by 40%

Charleston, South Carolina, United States

• Piloted eight social events for residents by designing, budgeting, and hosting meetings to enforce inclusiveness and boost resident relationships
• Served as direct mentor for 30-40 students in residence hall through continuous availability and guidance
• Utilized CRM database to report incidents while doing building-wide 24-hour on-call rounds once each week to ensure dormitory safety and wellness for over 300 residents

Charleston, South Carolina, United States

• Assembled, maintained, and operated camera and audio equipment to capture high-quality video recordings of over 50 campus events
• Maintained professionalism through direct communication with client to guarantee footage expectations were met

Bachelor Of Arts - Ba, Criminal Justice, 3.9

Activities and Societies: Collegiate Curls, Association of African American Students, Dean's List (Spring 2019-Spring 2020), President's.

Education record

Activities and Societies: Reslife, Black Student Union, Collegiate Curls, Dean's List (Fall 2017-Fall 2018)

High School Diploma, 3.6

Activities and Societies: Cheerleading, Theater, Chorus, Graduated with honors