Kanon Spackman Email & Phone Number

Culver City, California, United States

Serving as Scum Master, and Project Manager for Crunchyroll Monetization development teams.Specializing in Scaled Agile Framework for Enterprise(SAFe), Scrum, and Kanban. Serving as liaison between UX, Product leads, and Development teams to communicate needs and collect requirements.Managing Program deadlines, expectations, and planning for Monetization portfolioCoordinating expectations with executive level and other relevant leads to ensure deadlines are met.Writing User Stories, Technical Objectives, and Features based on collected requirementsOrganizing Development Lifecycle, Planning Releases, and coordinating with Monetization Portfolio

Los Angeles, California, United States

● *Defining road map and specifications for Community Game Help and Official News programs.● *Defining KPI’s, establishing requirements, defining features based on business needs and requests● *Working with UX leads, Business leads and Development teams to inculcate requirements.● *Adjusting scope to comply with schedules, Program deadlines, and expectations.● *Built and delivered AI assisted scheduling for PS Official News and a ML Decision engine for generating automated game help.

Los Angeles

Serving as Scum Master, Product Owner, and Project Manager for PlayStation 4/5 tools team.Specializing in Scaled Agile Framework for Enterprise(SAFe), Scrum and Kanban. Serving as liaison between UX, Product leads, and Development teams to communicate needs and collect requirements.Managing Program deadlines, expectations, and planning for PS4/PS5 tools.Coordinating expectations with executive level to ensure deadlines are met.Writing User Stories, Technical Objectives, and Features based on collected requirementsOrganizing Development Lifecycle, Planning Releases, and coordinating with Playstation 4/5 Program

Los Angeles

* Acting as liaison between users, IT management and department heads to access needs and create better processes * Procurement, inventory control and management of software volume license agreements and hardware vendors* Drafting policy, creating documentation, and managing logistics and Projects for IT department* Maintaining compliance with budgetary restrictions, security requirements and company policies

*Manage IT/Help Desk Related Projects*Procurement, Deployment, and Testing of Hardware and Software in a large scale Corporate Environment *Inventory Control and Management of Software Volume License agreements and Hardware Vendors*Monitoring Ticking queue and responding to or escalating tickets to the correct queue’s when appropriate *Working with Management to control costs and maintain a budget for the department*Troubleshooting hardware and software related issues, when Support staff is unavailable.

*facilitated product lifecycle for Bravia/BIVL line in Waterfall based environment*created and maintained timelines and communicated them to relevant stakeholders*Tracked project deadlines and milestones and worked with Program leads to ensure the program stayed on track and within budget

*Delivered, tested, and calibrated equipment for presentation events in a fast paced environment with changing priorities.*Coordinated and managed event staff with different levels of experience *Acted as Liaison between clients and event crews, successfully managed rapidly changing priorities*Conducted interviews, hiring staff, and managed budget and schedule.* Performed troubleshooting, upgrading, general maintenance/Tech Support and administration on over 400 PCs and Macs and some Servers.*Collaborated maintenance and development on company website.

Managed calendar and appointmentsMetered phone and email communicationSupervised employees relationsEnforced complianceManaged multiple priorities amid a fast paced changing environment

English Literature, English Language And Literature/Letters

Aa, General Education/Liberal Arts

As, Computer Technology