Product Manager
Current• Spearheaded the development and launch of features incorporating an analytics dashboard, resulting in a 35% increase in customer acquisition and monthly revenue growth• Manage QA testing on the backlog to ensure consistency in product front-end and back-end capabilities• Piloted a user-friendly reservation feature with real-time updates that decreased wait-time by up to 70%• Lead UX designers and data engineers in Agile Scrum meetings, develop product roadmaps, and create wireframes to implement new software features and improve user experience• Integrated an inventory management system to track customer insights and minimize client spending, ultimately reducing operational costs by 22% and optimizing supply orders• Create user stories on Jira and conduct market research to identify customer needs and trends to drive continuous improvement in product quality and services