Kapil Rawat

Kapil Rawat Email and Phone Number

Process Trainer at Concentrix | Delivering high-quality training for productivity boost @ Concentrix
fremont, california, united states
Kapil Rawat's Location
Gurugram, Haryana, India, India
About Kapil Rawat

Kapil Rawat is a Process Trainer at Concentrix | Delivering high-quality training for productivity boost at Concentrix.

Kapil Rawat's Current Company Details
Concentrix

Concentrix

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Process Trainer at Concentrix | Delivering high-quality training for productivity boost
fremont, california, united states
Website:
concentrix.com
Employees:
63116
Kapil Rawat Work Experience Details
  • Concentrix
    Process Trainer
    Concentrix Feb 2024 - Present
    India
    • Delivered high-quality training sessions, leading to increased productivity among team members.• Created engaging learning experiences with real-world examples and case studies.• Conducted thorough assessments of trainee progress for performance improvement.
    View
  • Concentrix Daksh Services India Pvt. Ltd.
    Senior Operations Analyst
    Concentrix Daksh Services India Pvt. Ltd. Apr 2021 - Jan 2024
    India
    • Ensured all customer concerns were addressed promptly and in accordance with process guidelines.• Managed time efficiently to meet all deadlines and deliver on promises made to customers.• Utilized critical thinking to analyze problems, evaluate solutions, and make informed decisions.
  • Carlson Wagonlit Travel
    Senior Travel Analyst
    Carlson Wagonlit Travel Sep 2018 - May 2020
    India
    • Issued tickets in compliance with guidelines and utilized customer credits efficiently.• Applied special requests following SOPs, ensuring passenger satisfaction and company standards.
  • Concentrix Daksh Services India Pvt. Ltd.
    Senior Operations Analyst
    Concentrix Daksh Services India Pvt. Ltd. Sep 2017 - Sep 2018
    India
    To ensure all customer concerns are handled with perfection and as per process guidelines.To ensure, all promises been made to customers to get fulfilled at any possible cost.Managed time efficiently in order to complete all tasks within deadlines.Used critical thinking to break down problems evaluate solutions and make decisions.
  • Exl
    Travel Analyst
    Exl Nov 2015 - Sep 2017
    Ensured all quality measures are up to mark.To ensure corporate travel bookings are issued keeping quality measures in check.To ensure usage of all travel credits, if any, which available and applicable before issuance of travel booking.To ensure all special requests of clients been processed without any delay.Booking and cancellation of Hotels, Car and Limo over GDS and phone.

Kapil Rawat Education Details

  • Tilak Maharashtra Vidyapeeth
    Tilak Maharashtra Vidyapeeth
    Management
  • Institute Of Management Technology
    Institute Of Management Technology
    Marketing

Frequently Asked Questions about Kapil Rawat

What company does Kapil Rawat work for?

Kapil Rawat works for Concentrix

What is Kapil Rawat's role at the current company?

Kapil Rawat's current role is Process Trainer at Concentrix | Delivering high-quality training for productivity boost.

What schools did Kapil Rawat attend?

Kapil Rawat attended Tilak Maharashtra Vidyapeeth, Institute Of Management Technology.

Who are Kapil Rawat's colleagues?

Kapil Rawat's colleagues are Luca Pires De Oliveira, Sandeep Jawa, Devansh Bhutani, Nostalgia Russ Valdez, Adil W., Shivani Ambade, Türküsu Hardal.

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