Kapish Sharma Email & Phone Number

Pune Area, India

*Proficiency of Project Management Tools and Process for Implementation Through All Stages *Remote Team Management Across Geographies for Delivering the Solutions to Customers *Coordination with Different Teams for Smooth Implementations *Chair the Regular Project Review Meetings and Produce All Documentation as Appropriate *Managing Risks and Issues Impacting Project Deliverables *Acts as Primary Interface to the Customer and other Stakeholders Associated with the Project

Pune Area, India

-Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign.-Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal.-Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues.-Focus on ensuring we maintain superior customer service levels, operational… Show more -Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign.-Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal.-Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues.-Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight. Show less

Mumbai Area, India