Kara Richards Email & Phone Number

Coldwater, Michigan, United States

Coldwater, Michigan, United States

Create and send out invoices for customer orders that have shipped. As well as researching received invoices for any errors and for future cost savings. Communicate with shipping companies to route shipments while keeping timing and costs efficient.Run sales reports to balance out for the payout of properly monthly sales commissions.Correspond with customers about order confirmations and addressing any issues or product returns.

Angola, In

Establish a solid relationship with customers and providing them with excellent customer service while answering inquiries about our products, availability and pricing. Ability to enter high volumes of orders while maintaining high percentages in all measurements, such as accuracy and exceptions.Contacting past customers who have not ordered in a year’s time and assisting them with placing another order, as well as pushing to sell overstocked inventory at a discount.Working with the art department by placing requests to obtain art proofs for customers to review before placing their order for security seals and/or badges.

Coldwater, Mi

Managing clients with 100 or more employees and assisting them in working with our iSolved software as well as maintaining a good working relationship with my assigned clients. Establish and maintain excellent relationships with clients and provided excellent customer serviceAssist clients with navigating iSolved system, troubleshooting and researching their issuesAnswering questions from clients via phone, fax, and e-mail in a timely manner, using professional correspondence and logging all communications into NetSuiteUsed Microsoft Excel to build and manage exports that can be used to import payroll or employee information or track data.

Angola, In

Uploaded cabin rental information on the Chamber website, for prospective renters in the Angola areaWrote information pieces about upcoming events in the Chamber and about the Angola area for local magazine publicationsUpdated Facebook with pictures and information from previous eventsCreated media pieces for upcoming award banquets that were presented to local business owners and employees

Sandusky Ohio

Front Office Manager July 2013-August 2013Oversaw approximately eight registration clerks per shift, delegating clerical tasks, scheduling breaks, and assisting with customer issuesAssigned rooms close in proximity for parties traveling togetherArranged accommodations for guests with special needs or requestsReviewed bookings to ensure maximum capacity while meeting guests’ needsRegistration Clerk May 2013-July 2013Provided exemplary guest service for the Hotel BreakersChecked in guests and answered questions about park operations, amenities, and billsWorked for the housekeeping office as needed during evening shifts to provide room services to guests as requestedOpened and closed the cash drawerPromoted to Front Office Manager due to outstanding performance and customer service

Angola, In

Helped promote the Lift-off for Literacy during the community’s Fall Festival- Recruited and managed 20 volunteers for the eventDesigned thank you card, organizational brochure, and GED bookmarks incorporating organizational branding criteria using Microsoft Word and PublisherOutlining a marketing plan and specific strategies which can be used to promote programs, events, and activities

Angola

Assist with development, content management and updates of web pages and social media tools for this local non-profit organization promoting health & wellness events in the Steuben County AreaEnhance and publish tri-fold brochure describing the organizationAssist in developing relationships with community partners

Angola, In

- Worked with Student Activities Director to help plan student events, such as the weekly event Wacky Wednesday and other entertainment activities for the school year. - Researched marketing strategies to find the best approach to get students to attend the events for the upcoming school year. - Created and implemented a marketing plan to be used throughout the 2012-2013 academic school year which included advertising plans, date & time to be conducted.Worked with Word, Excel, Publisher, Facebook, Twitter, & HootSuite.

Saginaw, Michigan

Field questions from current and prospective guests; Respond to questions via e-mail/phone/faxUpdate Atrium community boardsPost event calendar to local community websitesCreate flyers for specific events (List)

Angola, In

-Work during the academic school year-Answer phones, field student questions and make referralsCreated a business card to set out in facilitiesCreated flyers for various campus events and awareness issues to distribute around campusDeveloped a database used to track attendance of students for required Culture and Humanities events towards their credit