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Oversee Human Resources functions for 87 Target stores in North Carolina, South Carolina, Virginia Beach and Knoxville, Tennessee; Champion of Talent, Diversity and Inclusion, Culture & Operations to drive sales in Target stores; Support recruiting, succession planning/pipelining, talent development, HR processes, employee relations, risk mitigation and recruiting/onboarding

Oversee HR for 59 Target stores in western North Carolina, South Carolina and Knoxville, Tennessee; champion of Talent, Culture & Operations to drive sales in Target stores; support succession planning, talent development, HR processes, company culture, employee relations, compliance functions, risk mitigation and recruiting/onboarding.

Led recruitment and staffing for all exempt positions for Southeast Target stores. Created recruitment strategy that fostered proactive staffing and planning throughout ~500 stores.Led Team of 15 including Professional Recruiters and Campus Recruiters. Balanced recruitment of Campus graduates and experienced professionals while supporting internal development/promotions.Reduced exempt openings in store operations and Pharmacies.Improved recruiter productivity through talent management and development and by aligning recruiters to business needs.

Led a staff of 150+ sales associates and 17 leaders. Increased sales volume.Developed a talented bench of leaders, promoting an executive to a coordinator role, a team leader to executive and 2 team leaders to senior team leaders.

Maintained all training programs for 365 employees ranging from entry level to senior management. Tracked all training and maintained a 98% completion rate. Created a guest service culture through implementation of training and incentive programs. Partnered with management to developed numerous training programs to enhance employee performance, morale and productivity. Sample programs: Behavioral Event Interviewing, Employment Life Cycle; Coaching & Counseling; Training for Intervention Procedures (TIPS-certified trainer); FISH; Orientation; Guest Services.Created and implemented a successful recruitment strategy in a challenging job market.Conducted pre-screening; phone interviews, face-to-face interviews, made recommendations on hiring and administered a behavioral event interviewing course to all hiring managers to promote consistency and ensure compliance. Developed and implemented numerous employee relations programs.Managed a staff of four in the successful execution of all aspects of Human Resources including administration, benefits, employee relations, recruiting and training. Conducted job analysis and salary survey to ensure industry competitiveness for entry level to senior management positions. Maintained tracking of turnover/retention and exit interviews and created strategies for improvement.Created and posted job descriptions and advertisements.Promoted and enforced organizational policies and procedures.Communicated with the corporate HR team to maintain organizational compensation and benefits program.

Maintained a 98% completion rate for required courses including Orientation, Guest Service and various management courses.Created incentive programs to reward employees for guest service excellence.Partnered with employee relations staff to implement internal fund raisers for employee disaster relief fund. Coordinated community service events to support brand marketing efforts.Partnered with Broward County to implement onsite ESOL courses.

Created a tracking and scheduling system for all training courses offered to a staff of 2200.Proved a Return on Investment for tracking software and numerous training programs.