Lead the design of Bite brand themed menu(s) that could be scaled up and fulfilled by a network of restaurant operatorsFacilitated the purchasing, layout, and permitting of kitchen and equipment.Coordinated with the CXO on the design of all packaging materials, paying specific attention to location assembly and storage requirements.Link between the Entertainment Experience Team and restaurant, delivery partners, and valued customers. Designed and developed the elements and SOPs of Bite experiences that face restaurant partners, third party delivery partners and customers through the point of sale.Established last mile process between restaurant partners and customers.Ensured POS flowed efficiently for ease of use for customers and internal staff.Developed communication processes between client, customer service, and kitchen staff.Built and supervised customer service operation including hiring and training

Responsible for the planning and execution of all corporate, social events and weddings totaling $3.5 million in sales annually. Collaborate and work closely with clients to carry out all details of their events ranging from 30-60 events per week. Developed Standard Operating Procedures to maximize department and company efficiency. Executed over 300 weddings including ceremony details and reception. Liason between Sensational Host and vendor- handling all linen, rental, and specialty orders. Responsible for reviewing and processing client contracts and invoices. Interviewed, hired, and managed service staff of 50+, scheduled, and managed on site. Negotiation of vendor contracts resulting in 20% company savings Organization of Bills and Invoices to be paid to vendors in a timely and efficient fashion

Responsible for the development of new business and managing continued relationships. Plan and execute marketing initiatives over numerous mediums. Assist in menu design and pricing. Oversee event logistics including staffing, rentals, and food preparation. Helped with food preparations for large orders.

Responsible for booking transportation for clients on a vast scale from small, personal jobs to large conventions and maintaining those relationsips. Manage a multitude of clients at any given time, fielding questions, and responding to inquiries quickly and efficiently. Assist in the development of marketing and sales packages. Answer a high volume of phone calls daily and field inquiries on private vehicles as well as our public and specialty tours. Head the wedding sector and represent the company at bridal shows in the tri state area numerous times a year. Participate in events around Philadelphia to help promote the company.

Drove margin and win rate while ensuring quick turn around for quotes to customers. Priced tools and engines for military and commercial airlines and kept a detailed log of all quotes received by the company and sent to the customer. Pulled queries from quoting databases to drive pivot tables and charts to visualize turn around time and create ratios.

Assisted customers with purchases. Organized inventory at the beginning and end of each work day. Provided customers with information regarding fine jewelry.