Kara Clapper Email & Phone Number

United States

Deerfield, Illinois, United States

Deerfield, Illinois, United States

Zanesville, Ohio

Liaison to staff, suppliers and clients. Screen and prioritize phone calls and emails. Regularly assess office productivity adjusting, designing and implement internal procedures as needed. Assist with employee hours verification for payroll submission. Implementing and maintaining company protocols to ensure smooth daily activities and compliance. Organize and process induction procedures for new employees as well as benefits enrollment at induction and yearly time periods. Provide training and maintain employee personnel files. Research, analyze, and summarize business information. Provide technical support to immediate branch staff. Customer contract/profile maintenance and invoicing. Submit bank deposits. Manage invoices from vendors to assist the accounts payable department. Intake and dispatch of tire service

Blacklick, Ohio

Responsible for start to finish generator service coordination; 24/7 customer intake: service requests, parts look-up, quoting, parts ordering, dispatch technician. Upselling and quoting maintenance contracts; maintaining those contracts (nationwide). Project management for detailed services, abiding by time constraints. Maintain inventory and M.S.D.S. information. Manage calendars for a minimum of 10 technicians year-round to maximize efficiency & profitability, while remaining D.O.T. compliant. Invoicing services upon completion, submitting for warranty when applicable. Collecting payment. Resolve customer issues to maintain customer satisfaction. Identify problems and provide courses of action proactively. Maximize teamwork and efficiencies. Preserve confidential and sensitive material. Enter and adjust employee work time in ADP system.

High School, Business Administration And Management, General

Excel 2007 - Level 1, Level 2, Level 3

Outlook 2003/2007 - Level 1