As a dedicated and results-driven Customer Success Manager in the SF Bay Area, I bring a proven track record of success in automotive dealer operations, SaaS, marketing consulting, and relationship and account management.My career journey has taken me from in-house dealership roles at Mercedes-Benz and Sonic Automotive to corporate vendor positions at Elead CRM and now CDK Global. Throughout my career, I have earned multiple internal promotions, underscoring my loyalty, dedication, skills, and loyal commitment to excellence in every role I have embraced. Through these experiences, I have supported large dealer groups, offering marketing counseling and vendor management. In my current role, I specialize in customer success management, assisting dealers in optimizing their digital retail, CRM, DMS, and service solutions to meet their unique objectives.Motivated by a commitment to continuous learning, I am currently pursuing a Master of Business Administration (MBA) to deepen my understanding of business principles and to cultivate strategic leadership capabilities.I thrive on challenges and am eager to leverage my experience and ongoing education to drive impactful results and contribute meaningfully to organizations and communities.