- E-commerce store selling a uniquely designed portfolio of location-themed products and souvenirs, originally focused on Christmas ornaments and machine embroidery products – largely targeting expatriate communities looking for a sense of “home” in their new homes.- What started as a side hustle, grew into a business opportunity with significant potential to scale: from a one-person, labor-intensive operation focused solely on Taiwan, to over 25 unique products, an outsourced manufacturing process capable of scale, a comprehensive D2C e-commerce solution (custom website, advertising, social engagement), a wholesale model and portfolio of retail locations across the Taipei area, and a loyal base of repeat customers who consistently drove word-of-mouth adoption and growth.

- Hired to grow international client base for hotel room and event space sales for meetings, incentive travel, conferences, and exhibitions, as well as manage local relationships with representative offices. - Prospected new business by analyzing current market trends, identifying annual functions with the potential to be sold in Taiwan as a destination, attended local networking events, and cultivated ongoing relationships with previous clients.

- Responsible for all on-site event planning and coordination at the United Nations, including events for the Secretary General, heads of state, permanent missions to the UN, NGOs, and any civilian events (weddings, private parties).- Managed every aspect of the on-site event planning, including contracts and proposals, food and beverage, audiovisual requirements, lighting, floral arrangements, translation services, security regulations, internal team coordination, and all other client considerations. - Worked closely with an amazing team of chefs, banquet managers, and maître d’s to ensure that BEOs and floor plans were prepared to specification, and that event details were communicated, updated, and followed through seamlessly to provide memorable and successful experiences for clients.

- Responsible for maintenance and sales of advertisements for the CSC’s lifestyle magazine, Centered on Taipei. Utilized outside sales tactics to entice new business and encourage positive relationships between CSC and local Taiwanese businesses.

- Utilized qualified sales leads, regional database querying and new database development, and the building of strong, ongoing customer relationships to drive revenue from new and existing customers.

- Administered group contracts, managed proposals, suite inventory, and rooming list. Expertise in in-house sales, revenue management, forecasting, and front desk systems.

- Delivered superior customer service experiences, managed customer relations resolution, and multi-department service coordination. Worked on the local team implementing the Hilton Hotels customer satisfaction initiative, resulting in superior performance for the hotel.

- Created and delivered packages to local businesses, resulting in the growth of catering sales.