Providing experience design and strategy services to startups and established small businesses to help make their offerings and how they’re communicated more customer-centric and user-friendly. Working at the intersection of digital and physical experiences, applying tools and frameworks best suited for each individual client and their needs.

- Led user-centered design of complex, task-oriented enterprise applications for internal employees, and external-facing digital products for clients and brokers. Collaborated with agile teams of researchers, developers, product owners, content, SMEs and stakeholders to envision, develop, and execute valuable digital solutions. - Led research initiatives in partnership with executive leadership to understand key pain points related to key business processes.- Collaborated with several… Show more - Led user-centered design of complex, task-oriented enterprise applications for internal employees, and external-facing digital products for clients and brokers. Collaborated with agile teams of researchers, developers, product owners, content, SMEs and stakeholders to envision, develop, and execute valuable digital solutions. - Led research initiatives in partnership with executive leadership to understand key pain points related to key business processes.- Collaborated with several designers on the company's digital strategy for client engagement, including visioning workshops and presentations with executives and strategy development. Our approach influenced executive leadership priorities. Show less

- Provided project management and creative direction to multi-disciplinary teams, leading them through the concept development, design, production and implementation of interactive experiences and products.- Managed client relationships and led communication and presentations.

Worked on the research team to strategize new design solutions for the future of healthcare design and helped codify MASS's pre-design process within their architectural design practice.

Led human-centered qualitative research, insight generation, opportunity mapping, participatory design, solution development, prototyping, and implementation in the areas of healthcare and education. Provided creative direction for deliverable production. Client Projects & Internal Initiatives: - Family Well-being Initiative – Children’s Health, Dallas, TX – Design Lead- BIF Business Model Bootcamp – BIF Internal – Design Lead- “When I Grow Up” Development & Production –… Show more Led human-centered qualitative research, insight generation, opportunity mapping, participatory design, solution development, prototyping, and implementation in the areas of healthcare and education. Provided creative direction for deliverable production. Client Projects & Internal Initiatives: - Family Well-being Initiative – Children’s Health, Dallas, TX – Design Lead- BIF Business Model Bootcamp – BIF Internal – Design Lead- “When I Grow Up” Development & Production – Project Manager & Creative Director- Redesigning the Adult Learner Experience – University of West Florida – Project Manager- Feedback for Teachers – Bill & Melinda Gates Foundation – Design Lead- Students Design for School – Pleasant View Elementary School – Design Lead- Entrepreneurs Inside – Babson College – Experience Designer- BIF Birthday Experience Lab – Lab Director Show less

I designed a pop-up mini golf course, collaborating with 8 other artists and designers who each designed a hole. Materials and equipment were funded by the City of Providence's PopUp Providence grant and our Kickstarter campaign. The course was free to play with donations contributing towards a different local non-profit each week.

Designed layout, programming, and helped with construction administration for corporate wellness office design.

Collaboratively designed, drafted and rendered the Providence G building - a large commercial and residential renovation project in Downtown Providence.

I was responsible for providing support and advocacy to women and children in shelter, providing primary coverage for shelter hotline and front desk during overnight hours, and managing the shelter during overnight hours, while maintaining a trusted and supportive environment for residents.

Served as a para-counselor (support and guidance) for students; Training sessions including conflict resolution and Mental Health First Aid; Planned social events and designed student living space.

Worked on the architectural designs for two new permanent housing communities in Haiti

Drafted construction drawing sets and physical models for several residential and commercial projects