-Fostered connections with clients & potential clients to expand banking relationships through personalized outreach strategies-Suggested product solutions based on customer needs, increasing satisfaction & sales revenue-Attained sales & referral objectives, outperforming sales target benchmarks by 20% to attain elite status, through strategic customer-centric calls, proactive interactions, & implementation of the 2x2x2 process-Demonstrated exceptional attention to detail, adept time management skills, & effective communication in the proficient origination & administration of loans

-Oversaw diverse projects from start to finish, employing Agile methodologies for seamless execution-Supported the project team in project planning, execution, & tracking using project management software to surpass project milestones-Ensured project success by closely collaborating with other project managers, stakeholders, & cross-functional teams to achieve measurable impacts-Contributed to achieving 10% project cost savings by assisting in managing event budgets, which involved tracking & reporting expenses-Played a key role in identifying & mitigating project risks by strategizing with project team members & implementing a risk assessment tool along with a risk response plan

-Utilized data analysis, forecasting, & trend analysis skills to analyze sales, competition, seasonality, & market trends in order to develop rolling forecasts-Delivered tailored support, education, change management, & business strategies for business owners, consistently empowering clients to realize significant growth-Fostered the growth & skill development of business owners, leading to a 25% increase in sales & a 65% enhancement in client satisfaction

-Directed & oversaw projects from initiation to completion, ensuring strict adherence to project timelines & budgets utilizing Asana, with an average project duration of 2-3 months-Collaborated with clients to assess their facility needs & crafted customized cleaning solutions resulting in a 40% increase in client satisfaction, measured through feedback surveys & the establishment of key performance indicators (KPIs)-Resolved any issues or obstacles that arose during the project to facilitate smooth project execution & ensure timely project delivery-Managed project documentation, which encompassed contracts, work orders, & invoices, resulting in a 15% reduction in errors, using Google Drive for seamless organization & access

-Provide advice on strategic planning frameworks, tools and processes and contribute to decision making regarding strategic planning approaches for the the organization-Linking corporate strategy to programs and projects-Supervise the organization improving the management of projects, programs, and portfolios-Engage to monitor trends, performance and progress against the strategic plan and evaluate further support-Manage strategic initiatives-Spearheaded targeted marketing steps to attract new accounts.-Led internal company projects from initiation to completion, ensuring client satisfaction and resolving issues.-Managed digital content creation and media planners for social media platforms.-Introduced streamlined project management processes, increasing project completion and account closings by 15%.

Specializing in graphic design, and social media management my goal is to help businesses reach and foster relationships with their target audiences. Some avenues that I use to execute these task are research, brand analysis, issue identification and problem-solving. Skills: Communications specialist; Graphic Design; Google Analytics; Budgeting; Research; Campaign origination & execution.

• Developed social media campaign to promote Mother’s Day promotions and contest. • Conducted research, created content, social media calendar, tweet schedule and blog post.

• Developed public relations campaign to increase membership. It was a successful campaign.• Conducted research, created strategies/tactics, budget, social media accounts and digital content.• Awarded bid for proposal over three other pitches.

• Electronically processed teller transactions, loan payments, withdrawals, money transfers, balance inquiries, credit card payments, and cash advances. • Maintained cash drawer and cash machine, keep records of corrections and cross-sold products that would benefit the member.