Cityspan builds software for social services. Our web-based solutions help organizations manage grants, track clients and evaluate outcomes. Using our tools, service providers and funders work together to realize the potential of their programs and maximize the impact of their investments. Every Cityspan solution is developed to the client's specification. By working with your program and IT staff, we ensure an exact fit - from building online forms that match existing documents, to incorporating your workflow into the design of the system.The Internet offers service providers and funders an important opportunity to optimize business practices. Cityspan works with clients to tap the power of the web. Our online solutions have proven effective at streamlining agency workflow, enhancing accountability, promoting collaboration and enabling outcomes-based evaluation and research.

- Played a critical role building infrastructure and scaling teams to support THINK Together's rapid expansion from 24 locations in 2006 to more than 350 locations in 2014; THINK Together is now the largest non-profit provider of education-based programs in California with an annual operating budget of $52M- Led the strategic design and development of THINK Together's data systems and reporting infrastructure with an emphasis on providing flexibility while maintaining the organization's capacity to operate at scale; empowered stakeholders to take data-driven action through the development of reporting tools, processes and skills that support data analysis and use- Strengthened customer relationships with 39 partners by providing data support services (system admin, audits, compliance reporting); developed critical data sharing relationships to improve quality and access to data necessary to evaluate program impact and drive continuous improvement- Led a cross-regional team of 12 analysts providing front-line data support and training to 350 FT and 1,800 PT staff; utilized knowledge management strategies to ensure capture and sharing of expertise- Collaborated with cross-functional teams to leverage expertise and challenge assumptions in order to optimize operations and business processes- Managed an annual systems budget of $125k and consistently outperformed budget expectations by a minimum of 15%; administered database and managed product development life cycle- Led the selection and management of technology vendors and advised other departments investing in data solutions; engaged stakeholders in review of current systems and evolving business requirements to ensure alignment with organizational objectives- Maintained the overall quality of THINK Together's service data and ensured data was kept secure according to regulations; developed data quality dashboards to monitor performance and promote a culture of data quality

- Supervised operations and staff for ten extended learning time programs as part of a 21st Century Community Learning Center grant collaboration between THINK Together, Tustin Unified School District and Campfire USA

- Provided operational support to twelve extended learning time programs in both community and school-based settings

- Managed daily operations of an extended learning time program, including supervision and coordination of volunteers and staff to provide academic assistance to at-risk students