Supervise & Monitor Personal Banker and contract staff in terms of productivity & other issuesResolution of customer queries/complaintsCustomer service to ensure walk in customers issuesBranch MerchandisingReview Daily Accounts Opened, report and update SS cards with account number.Lobby ManagementMonitoring all Dummy accountsBranch administrationGenerate business, cross sell and monitor cross sales of Personal BankersResponsible for acquisition through direct sales to walk-in as well as referrals from walk-in customersDeepening of relationship with existing customers who walk-in, through cross sell of all products and servicesEnhancing the value of existing accountsRetention of existing portfolioCorporate salary processingBranch Operations and Audit Compliance

Job Profile is to advice/guide potential investors in making their investment. This include Companies as well as Individual Investors.Also works as Financial Planner. Makes Retirement plan, planning their future goals and executing them.