Karan Moza Email & Phone Number

Oakville, On, Ca

Working with _VOIS as a Technical lead for Second-level assurance to support operations & maintenance for IMS based services.• Analysing and troubleshooting IMS & RCS traces. Log analysis for features like IMS registration, IMS - IMS calls & RCS provisioning.• Impact analysis of changes and implementation of configurational changes in production environment.• Generating & analyzing signaling load & traffic report for all node on daily basis to improve KPI.• Thorough understanding of all 5G CORE platforms and call flows – AMF, SMF, PGW, UPF, PCF, PGW, NRF, NSS, NEF, AUSF, EIR, UDM, UDR• Technical Lead with Vodafone to support operations & maintenance for VoLTE / VoIP services.• Technical team lead at Vodafone to support operations & maintenance activities for IMS core service.• Experience in Test Driven Development & Agile methodologies• Hands-on experience in SQL and Linux.• Hands-on experience in different type of analytical tools like Prometheus, Splunk, and Kibana.• Good Knowledge of Docker Swarm and Kubernetes clusterization• Good knowledge of Oracle 6350 and 6300 SBC platforms.• Perform upgrades on network equipments like SBC's, and CSCFs.

Navi Mumbai, Maharashtra, India

• Performance and monitoring of Mavenir IMS network.• Day to Day analysis of KPI and taking proactive action to find root cause in case of any faults.• Debugging performance related issued in network and providing solutions to customer.• Analysis on nodes in production and debugging any abnormality found.• Troubleshooting SIP flow through Wireshark traces.• Proper log collection of bugs before escalation to development team.• Monthly call with client on their new requirements and proposal.

Noida, Uttar Pradesh, India

• Performance reports generation and Analysis for WLN core service (Enterprise, NLD and ILD services)• Involved in the capacity trending, audits, optimization of network elements based on the performance reports.• Providing support to Enterprise, NLD and ILD Business Teams Regulatory compliance – TRAI Audit.• Taking Restorative actions towards network issues like call failure, POI outage via coordinating with Circles, SOMG & RCOM business team.• Network performance Report database management.• Analysis of ASR, ACD, QoS of Network based on performance reports.• Providing support to Interconnect Revenue Assurance, Wireless Revenue Assurance and Regulatory Teams.• Capacity audit of NGN & ILT.• Involved in the optimization of network elements based on the performance reports.