Karan Mehta Email & Phone Number

Timmins, Ontario, Canada

> Set up workstations with computers and necessary peripheral devices (routers, printers etc.)> Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality> Install and configure appropriate software and functions according to specifications> Develop and maintain local networks in ways that optimize performance> Ensure security and privacy of networks and computer systems> Provide orientation and guidance to users on how to operate new software and computer equipment> Organize and schedule upgrades and maintenance without deterring others from completing their work> Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)> Maintain records/logs of repairs and fixes and maintenance schedule> Identify computer or network equipment shortages and place orders

Timmins, Ontario, Canada

• Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.• Counted supplies in the stock room and posted totals to inventory records using an RF scanner.• Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies, and adjusting errors.• Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency [Number]%.• Collected and properly disposed of bundle ties and other packing materials for safety.• Operated forklift to load and unload inventory and organized new inventory on department-specific pallets for easier output.• Secured accurate item pricing using markdown audits.• Coached team on best practices for shipment, sales floor replenishment and product presentation.• Checked the accuracy of rejected products at reject points in designated areas using a computer terminal and scanner.

Greater Ahmedabad Area

• Communicate with clients to diagnose technical issues.• Provide step-by-step instructions to fix technological issues.• Provide backup solutions whenever necessary.• Provide training sessions for new hardware or software products.• Access instruction manuals to help users utilize their software or hardware properly.• Keep detailed logs of client problems, solutions, and customer satisfaction.• Provide instructions in simple terms.• Work together with other Technical Support Specialists to find solutions to more complex issues.• Install and maintain computer operating systems, hardware, and software packages.• Debug any issue within the System and with the help of the soldering and desoldering fix the current part if required.• Provide technical assistance and resources regularly.• Verify fresh hardware and software for compatibility with company systems.• Uphold technology procedures in coordination with information technology teams.• Debugging the issue and troubleshoot as per the required solutions.

Computer Engineering Technician, Computer Engineering Technology/Technician

Education record

Hsc