Karanpreet Singh Email and Phone Number

Worked as a Cloud Administrator for one year, implementing, managing, and monitoring identity, storage, computing, and virtual networks in a cloud environment. 1. Installing, Configuring, and managing Virtual Machines with the Windows platform in the Azure portal. 2. Configuration of Azure Virtual Networks, Subnets, Network Security Groups, and Load Balancer. 3. Moving different Resources within Resource groups of the same region and different regions. 4. Attaching additional disk or NIC to an Azure VM. 5. Understanding of VNet Peering in case of connecting multiple VNets. 6. Creating Disk Snapshots in Azure and restoring them in case of any issues. 7. Understanding the Replication options in the Storage account for data redundancy purposes. 8. Restoring the files and folders backup to the same machine or a different machine in case of corruption or disaster.

• Handling network related faults reported by Service Provider and Service for FTTN/FTTB and ADSL connection. Working on rehabilitation cases related to the faults impacting single and multiple users and handling all the complaints related to the same. Handling complex escalations from clients, operations and internal stakeholders.• Managing Complete Remediation process. Worked the technicians on call to resolve the most complex faults within the network which requires significant network augmentation and changes.• Working on incidents logged by Access Seeker and providing the solution with in the SLA.