Peter Karas Email & Phone Number

Hartford, Ct, Us

Rocky Hill, Connecticut, United States

Support daily operations of Ricoh Managed Services contracted customer locations within the territory. Perform office support service offerings such as copy, print, finish work, mail and shipping operations, reception, scanning, filing, and IT troubleshooting support. Receive, process, and complete customer requests via email and the internal ticket system BMC Remedy. Organize, file, and process packages and mail utilizing the systems Ricoh Trac and BearTracks.Travel to various customer locations within the territory to support wherever needed. Recognize top priority customer requests and manage workload accordingly. Communicate with clients to solve problems.Learn and retain various differing policies and procedures at the different customer locations. Became an expert that trains employees new to a customer site. Manage and submit expense reports on a weekly basis through SAP Concur with an understanding of the process. Responsible for submitting expense reports accurately and on time.

South Glastonbury, Ct

Contribute toward business operations by assisting in the installation of home audio and video equipment. Ensure complete customer/client satisfaction by solving issues that arise with about seventy total clients. Responsible for merchandise pick-up from dealer warehouses and delivery to client locations Serve as a promotional and advertising expert for Karas Media Systems. Set up and update the company Facebook page.Provide service to clients from a wide range of backgrounds. This includes high net worth residential clients and highly successful commercial businesses.

Hartford, Connecticut Area

Served in a combined business development and customer service role for Assurance Wireless, a national business which provides free cellphones to qualified individuals. Initially assigned to work in the energy market part of the business. Redeployed into a role which promoted the federal Lifeline Assistance program. Provided program information and answered queries in depth. Built relationships with clientele and identified their needs and preferences. Utilized National Verifier and other software to enter and store customer information. Promoted the energy program on a direct door-to-door sales approach in residential areas and a business-to-business (B2B) approach in business areas. Gained valuable experienced in face-to-face selling, in handling rejection, and in always maintaining a high degree of professionalism and motivation. Organized successful sales locations and events, including Wal-Mart locations. Met weekly sales quota and achieved an average of 105% of daily sales goals. Ranked daily top seller out of a team of thirteen Account Executives for two weeks. Trained new employees on effective pitches, industry best practices, strategic presenting, and closing on the sale.Learned various sales techniques, underwent rigorous training, and presented pitches to gain a larger client base.

Performed a combination of sales support and social media marketing functions. Performed online market research and recorded over 200 potential clients’ information in the company database. Coordinated and communicated with other interns to meet project deadlines. Contributed innovative ideas and consistent execution of business fundamentals to keep the business operational efficiency and service at the world class level. Clients include Home Depot, a major construction company and multiple home building companies. Became familiar with Search Engine Optimization (SEO) and keywords utilizing thehoth.com.

New Bitain, Ct

On-air host/DJ for a weekly two-hour radio show on Central Connecticut State University’s radio station 107.7FM. Promoted on-campus and off-campus events and programs. Prepared talking points and music before each week’s session using music sharing applications such as Serato, Spinitron, Apple Music, and Spotify.

Bachelor Of Arts, Strategic Communications, 2018

Minor: Sociology

Associate In Arts, General Studies, 2015