Karen Addy Email & Phone Number

London, England, GB

London, England, GB

London, England, GB

- Own bank-wide operational control strategy including design and operational effectiveness standards- Lead Customer Operation's outcome and quality assurance testing function - Tasked with establishing and staffing a new, centralised control testing function- Continued responsibility for operational and conduct risk management for Payments

London, England, GB

- Control and prioritisation of operational risk management and governance - Own risk and control self-assessments (RCSAs), risk committee reporting, risk remediation priorities and facilitation of compliance with banking regulation - Programme management of regulatory reviews (AQRs, s166), external and internal audits, continuous improvement initiatives.

London, England, GB

- Control and prioritisation of governance and regulatory and commercial obligations across divisional policies and procedures, including risk and controls self-assessments (RCSAs), escalations, change proposals, control testing, and risk register.- Programme manager for credit risk framework policy gap analyses, and remediation prioritisation for project.

Hatfield, Hertfordshire, GB

- Promoted role; direct report to the Head of Group Legal (Group Executive Committee); 2 direct reports, mentored by the COO and the CIO. - Member of the Compliance, and International Tax & Treasury, Steering Groups, Brexit Committee, and Data Protection Board.- Controlled global corporate and subsidiary supplier contracting strategy – 15 entities across.

Hatfield, Hertfordshire, GB

- Promoted due to expansion of previous International Partner Manager role; direct report to Group Director of International Operations; 5 direct reports; £30M per annum partner spend. - Controlled 75+ IT product and service providers in 69 countries across EMEA, Americas and APAC.

Hatfield, Hertfordshire, GB

- Direct report to Group Director of International Operations, 2 direct reports; £20M per annum partner spend.- Governed 45+ IT product and service providers in 50 countries across EMEA, Americas and APAC.

Hatfield, Hertfordshire, GB

Part-time contractor role; designed and rolled out an international case study programme.

- Pro bono chair of the management committee of St Augustine’s Playgroup, London.- Formed fundraising support group for the Catholic Agency for Overseas Development (CAFOD).

Hatfield, Hertfordshire, GB

- Post-acquisition of ICG Services by Computacenter, new role reporting to the International Director; 8 direct sales and project reports.

Lexington, Kentucky, US