• Travel consulting, event planning, and project management• Travel management for high end individuals, couples, small groups, and event planning for multi-generational families and destination weddings• Writing and communicating custom itineraries with clients’ wishes, desires, and budget in mind ($10,000+)• Growing the business year-over-year by 40% (except during 5/2020-6/2022 pandemic travel shutdowns)• Project management of each client itinerary: booking flights, hotels, activities/tours, restaurants, trains, transfers, special events, budget maintenance and accounting, etc.• Negotiated with third party suppliers for best possible pricing and/or value add-ons• Successfully operated all aspects of client’s sold itinerary and 24 hrs. availability for emergencies• Staying up-to-date with latest travel trends, government restrictions & warnings• Creating and updating company website, company social media sites, business accounting, taxes, and expenses • Semi-annual familiarization trips

• Chemical/Pharma: E.I DuPont, Merck, J&J, GSK, Novartis• Auto: Chrysler, Cadillac, Chevrolet, Volkswagen, Pontiac, Suzuki, Volvo, Kia, Jaguar• Financial/Ins.: Wells Fargo, Citibank, AIG, PWC, Hanover Ins., ADP, Kemper, NY Life• Other: Texaco/Star Enterprise, American Greetings, Sprint, Sears, Konica, Shell, BP, Ameritech, Arrow Elec.

Proposal Development Manager- nearly 4 years• Responsible for obtaining new clients, Fortune 500 company business, to increase business revenue by creating exciting itineraries exceeding client expectations within budget• Complete, informational, and exciting RFPs mirroring customer messaging• Highly successful: yearly average close rate was 20-60% above department average, 100% close rate in my final year, 60% over department average• Lead multi-departmental proposal team for each project assigned to me• Met or exceeded budgeted profit margins in all projects• Turned over sold projects to project managers after contracts signed with clientSr. Travel Project Manager/ Travel Account Manager, 19 years• Responsible for obtaining new projects for existing clients and to manage all the details of existing projects to completion for my assigned clients• Lead multi-departmental teams to complete proposals, administration of sold programs, contracting with third party suppliers, and on-site operations management• Highly successful: post-attendee surveys above company average• Met or exceeded budgeted profit margins increasing company revenue

Responsibilities included: Sales-acquiring new corporate travel accounts in the St. Louis and Memphis areas, maintaining overall client satisfaction, keeping abreast of changing technological advances in the corporate travel industry, ensuring a high level of service to the customers with an emphasis on increasing sales volumes and client base. Activities included: cold calling and farming potential markets, producing newsletters with corporate travel tips for existing clients, preparing and executing presentations for potential clients, communicating updates with the branch offices, client contracts and SOWs, reading periodicals concerning updated corporate travel information.

Responsibilities included: providing a safe environment on commercial flights (first and coach class) both domestic and international, Military Airlift Command, and chartered aircraft. Activities included: providing passengers with customs forms and relaying necessary immigration information, checking safety equipment and supplies prior to takeoff, checking for unstowed luggage and passenger compliance with FAA regulations, administering first aid and CPR when necessary, providing passengers with food and drinks, instructing passengers how to fill out documents for foreign destinations, and handling emergency situations expediently. Previous Geneva Convention Card holder.