Karen Bennett, Pahm Email & Phone Number

Phoenix, Arizona Area

Tempe, AZ

Main responsibility is creating Business Requirement Document for the various implementation and enhancement for the Medicaid, Health Insurance Marketplace, and Commercial/Exchange Health Plan. Along with performing any business analysis tasks for the projects assigned to.

Tempe, AZ

• Daily operations and support of clients related programs and interfaces.
• Liaison between end-users, managements, project leads and technical programmers.
• Project managed yearly benefits enrollment web application, project lead for the system implementation or enhancements for various clients.
• Business requirement gathering and documentation.
• Coordinated with print vendors the communication material and any data mapping with interface file to populate in the communication.
• Supported and maintained ECI COBRA/ Premium Bill system.

Tempe, Arizona

• Performed all accounting/bookkeeping functions relating to employee benefits programs. Processed flexible benefits elections, prepared monthly journal entries, monthly cost allocation schedules, and reconciled the.
• Collected, organized, and analyzed accounting data for various reports.
• Processed benefits-related invoices for payment via wire transfer and invoices.
• Conducted monthly bank reconciliations for trust statements and exception accounts.
• Negotiated billing and payment discrepancies with vendors Benefits Administration Senior Analyst.
• Assisted in plan changes, enrollment eligibility for HMO, medical, dental, and life insurance.