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Innovative Technology Leader with over 20 years’ experience leading mission critical internal, and customer facing, programs. Specialized capability leading Engineering core teams in all facets of the product development lifecycle from product requirements definition, Dfx, design qualification, transition to production, launch, sustaining support, and change management. Able to facilitate successful outcomes in all facets of program delivery including budget forecasting / tracking, risk management, regulatory, export compliance, scheduling with critical path, and quality. Currently leading the Dell Technologies Engineering Core Team responsible for all high volume, high complexity, Intel based servers, options, and accessories. Responsible for the program portfolio that represents more than 60% of Dell’s topline hardware revenue.
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Engineering Program ManagerTeradyneHudson, Nh, Us
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Consultant, Technical Program ManagerDell Technologies Aug 2022 - PresentGreater Boston• Successfully manage leading core team for Intel based 14G, 15G and 16G PowerEdge platforms, responsible for ~$12B in annual revenue and a $24M budget.• Successfully launched portfolio wide mid-life kicker for PowerEdge’s latest 16G platforms time to market with the 5th generation of Intel’s Xeon scalable processors with latest DDR5 5600 (MT/s) memory from Samsung, Hynix, and Micron. All major milestones met as scheduled and within budget. Coordinated with Intel to align internal activities with their release and announcement. • As leading core team, manage and coordinate cross-portfolio change requests from external groups for regulatory, certifications, packaging initiatives, geo-diversity solutions, and various qualifications all coordinated with global core teams.• Manage NRE budget for MFG and Development expenses keeping program within budget by closely managing new features and functionality as appropriate for the life stage of the platform.• Manage end of life plan for 14G platforms assessing last time buys, E&O, end of marketing and sales life planning, and end of standard support and service life.• Manage cross portfolio field issues to drive resolution to field failures, special customer requests, or change control boards for issues that require extension to our internal release process.• Coordinate and ensure alignment and partnership with all leveraged platform teams leveraging the platforms within my programs, leverage platforms include: Storage, Data Protection, Ready Nodes & Appliances and Rack & Engineering systems. -
Consultant, Services Project/Program ManagerDell Emc Oct 2018 - Aug 2022Houston, Texas Area• Successfully manage and deliver cyber recovery solutions, hyper-converged, storage, and back up solutions via joint collaboration with internal account teams, technical resources, partners, and end customers.• Manage multiple customers and solutions seamlessly ensuring clear communication, risk management, escalation management, forecasting, and customer satisfaction.• Mentor and provide training / guidance relating to best practice of tools and processes to new team members.
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Consultant Technical Program ManagerVirtustream Jul 2016 - Oct 2018Spring, Tx/Atlanta, Ga• Successfully manage and deliver Enterprise Cloud, Storage Cloud, & Back Up as a Service programs to provide clients with innovative solutions for data storage and recovery. • Deliver Audit Script Report & Training to support remediation efforts of cloud delivery managers. Automated script identified invalid configurations in clients’ virtual machines and generated reports for tracking during onboarding & invoicing.• Lead in complex Master Data Management (MDM) initiative, collaborating with cross-functional leadership. Coordinate master data alignment and governance across four master data domains: Customer/Party, Entitlements, Configurations, and Products. Select Achievements• Partnered with manager to develop program management group and internal processes, establishing cohesive, scalable structure for team.• Created PLM Change Control Management Process template to standardize review & approval processes for changes impacting scope, schedule, budget, quality, and/or resources for product releases. • Implemented online Aha! PLM tool, drove requirements definition, vendor analysis, and data migration. Successfully trained six program managers to adopt new tools, processes, and best practices.• Deployed xStream 4.3 with new self-service portal function to public cloud, enabling Gartner Magic Quadrant assessment. Completed self-service release within challenging two-month deadline to meet assessment requirements.• Led pilot data remediation efforts with focus on diamond accounts; created audit report script for use with future data remediation and onboarding/go-live activities.• Drove data remediation efforts for ~68 Cloud Delivery Manager (CDM) accounts, leveraging pilot data; identified ~10% lost revenue opportunities due to discrepant client configurations/landscapes, inactive customers, and invoicing processes. -
Manager, Business AnalystEmc Nov 2015 - Jul 2016Franklin/Hopkinton, Ma• Joined during PMCT organization design phase; directed 10-member global business analyst team during challenging transition from Oracle online catalog to SAP configurator. Served as subject matter expert for SAP configurator’s new software structure design; redesigned software SKUs & structures.• Coached junior team members to champion seamless teamwork, leadership, and technical development.• Served as Functional Portfolio Manager for engineering operations, services & solutions, portfolio management/configuration.• Partnered with SAP release team to identify new tools, artifacts, and improvement opportunities.• Wrote business requirement documents for enhancement requests and highly complex NPI to identify and capture detailed logic requirements. Delivered training to impacted business units, including sales force for new sales configuration solution, supporting first NPI release.• Contributed in SAP Sales Solution Configurator & SAP Master Data Implementation, serving as subject matter expert on new software SKUs and structures. Mapped existing product SKUs to new structure for products and conducted formal training sessions for 40-50-member team and product business units. -
Manager, Program / Project ManagementEmc Apr 2014 - Nov 2015Franklin, Massachusetts• Managed seven-member team comprised of program/project managers, trainers, & technical writer to drive and support Training for environmental testing on enterprise products, WISE Program & Newsletter program for workplace innovation for success & excellence, and Sustainability program.• Led XtremIO program to ensure seamless transition of enterprise workflows from Apex manufacturing facility to Franklin manufacturing facility.• Sponsored Drive Packaging Feeder Plant Initiative that leveraged usage of reusable packaging; won 2014 Lean Six Sigma Cup.
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Principal Technical Program ManagerEmc Apr 2013 - Apr 2014Franklin, Massachusetts• Led Annual Franklin Manufacturing Overhead Budget Cost Savings initiative working with executives while overseeing process evaluations to execute plans and provide executive summary results to Vice President. • Supported initiatives working with inventory & warehouse management executives, evaluating on-hand inventory & space/capacity analysis. Identified new storage/racking solutions, future state storage needs, expansion opportunities, and offsite storage options.• Established staff scheduling model that addressed six-day work week requirement by facilitating manufacturing work schedule business strategy (6-1) event.• Led Propel Tangible/Intangible Project to identify master data discrepancies and implement global data rules that correctly depicted bulk/inventory material systemically.
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Senior Technical Program ManagerEmc Jan 2011 - Apr 2013Franklin, Massachusetts• Drove cross-functional teams to implement global processes & initiatives for Propel SAP ERP system. • Executed analysis phase for Quality Management, P2P Direct Procurement, and ECO Traceability (MinRev) initiatives.• Managed project planning for RSA production readiness for Token Surge Capacity Program.
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Technical Program ManagerEmc Aug 2008 - Jan 2011Franklin, Massachusetts• Led and motivated ~10-member engineering team to align global processes, improve quality, and drive operational excellence initiatives. • Analyzed trends on new products & feedback findings from vendors for corrective action utilizing systems stability test process.• Created $4M annual savings by leading Six Sigma Project team to implement material procurement process.• Developed requirements and yield targets on behalf of Franklin Manufacturing to support Global Reporting Dashboard initiative.
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Quality EngineerEmc Jul 2001 - Aug 2008Franklin, Massachusetts• Managed data collection and analysis for team projects & processes, implementing process improvements based on analysis results.• Led DMX Process Optimization Six Sigma Project; reduced cycle time 43% by optimizing diagnostic utilities; resulted in savings of $630K annually.• Drove Six Sigma Project to reduce variation in Test Engineers response time ~55%-60%.• Served as Systems Test Engineer (2003-2006) and Production Technician (2001-2003).
Karen Brooks Skills
Karen Brooks Education Details
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Global Management -
Electronics Engineering
Frequently Asked Questions about Karen Brooks
What company does Karen Brooks work for?
Karen Brooks works for Teradyne
What is Karen Brooks's role at the current company?
Karen Brooks's current role is Engineering Program Manager.
What is Karen Brooks's email address?
Karen Brooks's email address is ka****@****emc.com
What is Karen Brooks's direct phone number?
Karen Brooks's direct phone number is +150849*****
What schools did Karen Brooks attend?
Karen Brooks attended University Of Phoenix, New England Institute Of Technology.
What skills is Karen Brooks known for?
Karen Brooks has skills like Cross Functional Team Leadership, Program Management, Project Management, Six Sigma, Business Process Improvement, Leadership, Process Improvement, Pmp, Product Management, Quality Assurance, Microsoft Project, Testing.
Who are Karen Brooks's colleagues?
Karen Brooks's colleagues are Olga Henson, Jigar Patel, François Lemay, Alma Alfafara, Meenu Pathak, Ken Turner, Ben Kelley.
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Karen Brooks
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Karen Brooks
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Karen Brooks
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