Karen Chen is a Account Manager at Flexport. They is proficient in Japanese, English and Spanish.
-
Account ManagerFlexportHong Kong -
Account Manager IFlexport Sep 2024 - PresentHong Kong Sar -
Management TraineeCookies Quartet May 2024 - Sep 2024Hong Kong Sar- Spearheaded the launch of new products and demonstrated exceptional problem-solving and communication skills, successfully navigating packaging updates and supplier changes to keep the project on track, reducing new product launch timeline by 67% (3 months to 1 month) through effective cross-office (Mainland & HK) communication and project management- Designed highly effective in-store new product marketing materials and merchandising layouts, achieving 90% customer attention and over 50% conversion rates- Developed and implemented pre-launch product testing protocols, with products meeting a 40%+ conversion threshold green-lighted for full-scale release. Collaborated with R&D to further optimize underperforming products, resulting in 10-20% post-launch conversion rate improvements- Managed the company’s official Instagram and Facebook accounts, which experienced increased follower growth, selecting KOL by estimating ROI and enhancing brand exposure in the local market through collaboration -
Sales AssociateCookies Quartet Dec 2023 - Apr 2024Hong Kong Sar -
Content EditorForeign Language Teaching And Research Press Sep 2022 - Aug 2023- Researched and translated high-frequency Spanish terms into Chinese, collaborated on compiling and editing 100+ Chinese-Spanish dictionaries, achieving an approval rate of 97%- Tracked user feedback through communicating with publishers, and streamlined content to enhance audience comprehension -
Product Localization Intern - Spanish MarketPerfect World Co., Ltd. Feb 2023 - Jul 2023Shanghai, China- Translated and proofread in-game context for 6 mobile games targeting the Spanish market, achieving an 8.2/10 high rating, conducted research on the Spanish market and identified target audience needs for continuous proofreading - Crafted compelling ad copy for 2 projects across Facebook and 4 other social media platforms with excellent written communication skills, achieving a click-through rate (CTR) of 10%+ and increasing user engagement by 12%- Worked closely with creative team to develop content, translated and established a consistent corpus for 6 projects, ensuring uniform terminology across user interfaces and game pages, reducing user-reported translation errors by 95% -
Content Strategy InternBilibili Group Jul 2022 - Dec 2022Shanghai, China- Created content for game promotion for 2 projects on 3 social media platforms, communicated with clients to identify needs, achieving 100k+ content exposure and 20% increase in conversion rates through discussions by gamers- Monitored and tracked user feedback, collaborated with client servicing teams to address issues and optimize text, enhancing the user reading experience, achieving a 15% increase in page dwell time- Analyzed games and promotional content of 3 competitors, provided insights for optimizing communication strategies by tailoring target audience language and creative content based on industry trends
Karen Chen Education Details
-
Translation -
9.22/10
Frequently Asked Questions about Karen Chen
What company does Karen Chen work for?
Karen Chen works for Flexport
What is Karen Chen's role at the current company?
Karen Chen's current role is Account Manager.
What schools did Karen Chen attend?
Karen Chen attended The Chinese University Of Hong Kong, 復旦, Universidad Autónoma De Madrid, Shanghai Foreign Language School Affiliated To Sisu.
Who are Karen Chen's colleagues?
Karen Chen's colleagues are Florentina Hurtado, Chiara Quaglia, Kallan Jianan Zhang, Emma Zhou, Cscp, Michelle Tao, Miguel Corbella, Jackson(Jiachen) Liu.
Not the Karen Chen you were looking for?
-
1gmail.com
-
Karen Chen
Hong Kong Sar -
Karen Chen
Hong Kong Sar -
1msci.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial