It Associate
Current•Quality assurance testing in test environment documenting system expectations and failures prior to final upload to production.•Review and analyze service and department workflow processes for Soarian CPOE build documentation.•Provide issue management and training for users during Soarian Clinicals go-live implementation.•Quality assurance testing on reports created and used by various departments prior to Soarian implementation confirming data transfer.•Triage and answer incoming support calls from 24 ambulatory and physician practices that use eClinicalWorks.•Perform data integrity management for system users utilizing Athena, Invision, and eClinicalWorks.•Compile and document necessary HIPAA security data required for the annual audit.•Create security incident reports tracking weekly HIPAA violations and password reset request with and without authentication.