Experienced Patient Care Coordinator with a demonstrated history of working in the insurance industry. Microsoft Office Specialist Certified in Excel. Skilled in Microsoft Word, Team Building, and Medical Insurance Claims. Strong healthcare services professional.I have worked the past 24 years at Healthcare Management Administrators which specializes in third-party medical claims administration. One of my duties was to obtain the provider’s contract with national contracts as well as Regence and Medicare. By obtaining the provider’s contract, this allowed the claims analyst to base the correct payment to the provider.About four years ago, Healthcare Management Administrators was looking for someone to handle a niche client reporting function. There are a lot of complex reports with tight deadlines that were needed to be generated on a monthly basis. The reports were for the client as well as the client’s broker. I knew that I could handle the job. I spoke with my manager who agreed to add this task to my duties. Prior to my taking on this task, there was a client who was very upset with the company. With my customer service skills and can-do attitude, I was able to turn the client around from wanting to leave the company to a client who is a very happy client.For the next step in my career, I would like to work for a medium to large organization that is looking for a detail-oriented medical billing and coding specialist. I can use my claims processing experience to ensure that the claims are submitted to the insurance company in an efficient manner. Once I have proven myself, I would like to take my skills to the next level and be a department trainer or department leader