Karen Munroe Email & Phone Number

Florida, United States

Gradient AI applies Machine Learning to more accurately assess individual and group risk for the insurance industry. Utilizing clinical data, Gradient AI’s platform will help you better understand your groups and outwrite the competition. My role as a B2B Senior Client Executive includes onboarding, implementation, QBR's, renewals, and relationship.

Tampa/St. Petersburg, Florida Area

Manage and retain assigned book of business with over 200,000 lives by developing a working relationship with various contacts at the customer and by providing excellent customer serviceManages customers annual strategic plans, operations improvement projects, and trainingsResolve customer specific issues by collaborating with other functional areas.

Tampa/St. Petersburg, Florida Area

Manage relationships with internal and external customers to optimize system capability of electronically transmitting files with Pharmacy Benefit Managers (PBM’s) and Behavioral Health (BH) vendorsCreate training material to assist internal customers to support the shared accumulator processAnalyze data to reduce the number of errors by over 12% in less.

Tampa, Florida, United States

Increased auto adjudication of medical claims

Tampa, Florida, United States