Karen Ritchie Email and Phone Number
Karen Ritchie work email
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Karen Ritchie personal email
Skilled in ITAM and ITIL service management and offer a proven track record of achievement in developing and maintaining processes that advance efficiencies and cost savings to overall business objective. Excels in IT asset management (hardware and software). UNITED STATES NAVY Veteran. After graduating from high school I joined the US Navy and went to school to be a Cryptological Technician (CTR) specializing in communications intelligence, analysis and signal security. In addition to being a CTR, I went to recruiting school and did a three year tour outside of Washington D.C. as a recruiter. In this role I screened, qualified and counseled potential navy recruits for entry into the US Navy. I was stationed in Mayport, Florida when my CT detachment was closing. I once again strayed from my designated rating and went to Military Police School. While serving as a Military Police Officer I patrolled the base performing functions of a police officer. I also manned the dispatch office answering calls and dispatching fellow officers to calls.
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It Project Manager And It Asset And Configuration ManagementIbmLebanon, Tn, Us -
It Asset & Configuration Management AnalystCurrently Looking Apr 2020 - PresentGreater Nashville Area, Tn
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Software Asset Management AnalystCerecore Mar 2020 - Apr 2020Nashville, Tennessee, United StatesResponsible for assisting the Software Asset Management team in effectively managing and optimizing the use of Microsoft SQL and Microsoft CIS software licenses. • Analyze license inventory data and validate machine credentials that have software licensing impact.• Interact with the Software Asset Management team as well as database and server administrators. -
Itam Asset Management AnalystAsurion Jun 2018 - Nov 2019Greater Nashville Area, TnResponsible for maintaining database containing over 50,000 hardware assets. Built strong relationships with End User Services and Data Center Services teams to make updates to existing hardware and add new hardware as purchased• Led project team in creating and implementing the hardware asset lifecycle management process workflow resulting in improved data quality for over 50,000 hardware assets. • Worked to establish and maintain working relationships between all business units involved with ITAM-related processes.• Partnered with End User Services and Data Center Services to complete annual audits that improved the data quality in the CMDB and asset database.• Ensure assets are uniquely identified with naming conventions; ensure compliance with identification standards for object types, environments, processes and life cycles. -
Telephone Expense Management AnalystAsurion May 2013 - Jun 2018Greater Nashville Area, TnRegular interaction with end-users, Service Desk, Field Services, Finance, Security, IT Network & Telephony, external vendors and service providers.• Played a key role in developing and implementing reporting process of wireless spending to the management team resulting in improved management of devices and a savings to the company of over $1,000,000. • Place procurement orders as needed including upgrades, adding new service, transfer of service, plan changes, and etc.• Handled miscellaneous requests, including: billing, upgrade, voice and data detail.• Worked with Mobile Vendors on special requests such as text and data detail.• Established and maintained positive relationships with vendors.• Proactively monitored wireless usage levels to enable effective management of company wireless spend.
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Facilities CoordinatorAsurion Jan 2011 - May 2013Manager for two Asurion call centers and assistant to Senior Facilities Director and Senior Project Manager. • Held weekly meetings with other departments and vendors for moves, adds and changes.• Corresponded directly with vendors to schedule work and ensure quality and timely completion. • Held weekly walk through inspections with janitorial vendor to ensure facility was being maintained to company standards. • Provide administrative/ facilitation support for organizing and maintaining departmental filing and record keeping systems along with offices maintenance support.
Karen Ritchie Skills
Karen Ritchie Education Details
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High School/Secondary Diplomas And Certificates
Frequently Asked Questions about Karen Ritchie
What company does Karen Ritchie work for?
Karen Ritchie works for Ibm
What is Karen Ritchie's role at the current company?
Karen Ritchie's current role is IT Project Manager and IT Asset and Configuration Management.
What is Karen Ritchie's email address?
Karen Ritchie's email address is ka****@****ion.com
What schools did Karen Ritchie attend?
Karen Ritchie attended Worcester Central School, University Of Maryland Global Campus.
What skills is Karen Ritchie known for?
Karen Ritchie has skills like Call Centers, Process Improvement, Vendor Management, Telecommunications, Team Leadership, Contract Negotiation, Team Building.
Who are Karen Ritchie's colleagues?
Karen Ritchie's colleagues are Sandip Saxena, Suneel Edamakanti, Zarina Ann Siripala, Deepak M., Rajarshi Kumar, Thomas Mellios, Randy Gallups.
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Karen Ritchie
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