Karen Scott Email and Phone Number

Duties and Responsibilities: Managed the end to end customer order Cycle for Whisky and Dry Goods from order receipt to invoice and document preparation for UK and European Markets.Key deliverables:Management of the customer Purchase Order cycle using SAPMaintained adherence to Customs and Excise practices and export procedures Delivered strong working relationships with distributors, business units, freight forwarders and internal functions including Finance, Commercial, Customs and Excise, Production, Planning and Forecasting teamsDriver of continued business improvement of core Supply Chain and Logistics processesDaily user of Microsoft Office: Outlook, Excel and PowerpointEqually comfortable working as part of a team or stand alone with market specific responsibility

Duties and Responsibilities: Managed the end to end Sales Compensation Programme for Europe following a TUPE transfer from IBM UK Ltd.Key deliverables:Management of Sales Compensation Incentive Plans for an executive and non executive sales population based in the UK and Europe. This included issuing targets and paying bonuses on a quarterly and annual basis. Achieved a SOX compliant business controls posture ensuring bonuses were paid according to Global Sales Compensation rules and regulationsDelivered education to eligible employees, HR, Finance, Legal and Pricing Supported the wider reward team on projects including Salary Benchmarking.

Duties and Responsibilities: Managed the automated Sales Compensation Programme for a division of IBM employees in Europe in accordance with Global Incentive Plan design, rules and regulations. Key deliverables: Management of annual and quarterly Sales Compensation Plans ensuring they were deployed, scored and paid in a timely manner.Consulted with the business on Incentive Plan design to ensure it met the needs of the businessPlanned and delivered education on Sales Compensation programmes and the Global Sales Compensation tool to eligible employees and wider groups including HR, Legal, Finance and PricingManagement of the quarterly Service Excellence Awards ProgrammeSupported wider reward projects on an ad hoc basis

Duties and Responsibilities: Managed the internal and external resourcing requirements of the IT Delivery Organisation.Key deliverables:Liaised with external recruitment agencies and IBM’s preferred supplier for resource to ensure vacancies were fulfilled in a timely and cost efficient mannerDelivered education to managers on the recruitment process and global resourcing toolsManagement of workforce planning reports including headcount tracking

Duties and Responsibilities: Accountable for ensuring the consistent application of HR policies and best practice.Key deliverables:Delivered HR support to the IT delivery organisation on all people related matters including recruitment, performance management and salary planning

Duties and Responsibilities: Delivered operational support to managers and employees in the International Supply Chain organisation on all people related matters.Key deliverables: Within HR Operations, I supported employees and managers on HR policies and proceduresDelivered HR IT tool support to managersSeconded to work on special projects including divestitures

Duties and Responsibilities: Managed the end to end delivery of IBM products to Europe.Key deliverables:Management of a small team to ensure that IBM products were exported to customers in EuropeFreight Forwarder management

I managed a portfolio of clients who had an International healthcare policy. I translated and assessed healthcare claims both medically and technically. I collaborated with clients, scheme administrators, doctors and specialists.