Karen Singleton Email & Phone Number

United States

• Maintain office services by organizing operations and procedures, preparing employee payrolls, controlling correspondence, implementing filling systems, reviewing and approving supply acquisitions, and assigning and monitoring clerical functions.• Provide historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.• Maintain professional and technical knowledge through attendance of educational workshops, review of publications, and establishment of personal networks.• Implement set budget, analyze variances, and initiate corrective actions to achieve financial objectives.• Manage hiring process including recruitment, selection, orientation, and training of new associates.

Warner Robins, Georgia, United States

• Maintain restaurant inventory within cost of sales through monitoring and evaluating budget projections.• Supervise development and execution of marketing tactics on social media and advertisements.• Recruit, hire, and train incoming crew members, assistant manager, and manager. • Maximize profitability through revenue forecasting, staffing, proper food and beverage control, and labor costs.• Communicate with all employees to ensure proper implementation of company expectations, standards, and procedures.

Naf Headquarters

Supported accounting duties of Robins AFB 78th Force Support squadron.• Assured mathematical accuracy of accounting documents through classification and verification processes; prepared control sheets with respective accounting codes.• Prepared monthly balances, reconcile accounts, and transcribed to general ledger for account closures.• Compiled reports for profit and loss statements and miscellaneous financial reporting data.• Managed completion of SETS payroll system and oversaw NAF AO Records management: verified receipts of timecards for deposits, submitted corrections through MyPers, calculated advances, and maintained knowledge of standard regulations and operations to support department personnel.

Robins Afb

• Provided general and financial support to lodging management for operations and proper functionality.• Performed preparation of general correspondence and budget submissions, lodging time records for payroll processing, and tracked labor hours to ensure Air Force Guidance compliance.• Conducted research to assist NAF Accounting Office (AO) with balancing accounts receivable and prepared monthly surcharge calculations.

Perry, Georgia, United States

• Oversaw daily hotel and hospitality operations including planning/organizing tasks, communicating goals to all staff, and complying with formal corporate policies and procedures.• Input and maintained personnel data into automated systems and maintained systems as necessary to ensure proper data management and organization.• Developed success plans to ensure adequate future bench strength and ensured all staff were properly trained for effective job completion.

Warner Robins, Georgia, United States

• Increased hotel revenue and exposure through networking, social media marketing, event planning, client meetings, cold-calls, tele-prospecting calls, and exceeded all revenue targets.• Composed sales plan that increased occupancy, ADR, rates, and volume.• Produced weekly reported and sales forecast designed to analyze current and potential sales trends, coordinated activities to drive revenue, and developed meaningful relationships with existing top customers.

Macon, Georgia, United States

• Received inbound calls from potential insurance policyholders• Increased company revenue through advisement of buyers on products, coverage limits, and state requirements.• Passed licensing test and obtained selling approval for 14 states which granted spot on sales floor top team.

Macon, Georgia, United States

Macon, Georgia, United States

Byron, Georgia, United States

Warner Robins, Georgia, United States

Sydney, New South Wales, Australia