Marketing & Intake Coordinator
CurrentPast duties as Intake Coordinator included the following:- Answering phones and Veterans questions- Provide Veterans information about our services and where to go for other services- Collect all necessary paperwork prior to consultation call- Conduct consultation calls- Create detailed consultation interview document- Train new intake specialists- Work one on one with managing attorney and owner/founder about what the firm is looking for- Schedule DRO ICs with the VA- Answer questions from clients about their case- Prepare new client paperwork (POA, client contact, contract)- Upload all document into MyCase- HubSpot- Work with marketing teams on workflows, automations, advertisements, and blog topicsAs Marketing Manager my duties are as follows:- Create all graphics for website, blogs, videos, and social media- Create and update marketing calendar- Keep owner/founder updated with the organic numbers and new clients- Created SOP for Intake- Create updated logos- Write most blogs- Create all scripts for videos- Create most videos- Redo and update website, social media accounts, google business and yelp- Create all social media posts (Facebook, Instagram, X, YouTube, LinkedIn)- Create all Google ads