-Oversee and manage all facets of merchandising services and staff in designated area-Plan o gram execution and compliance-Recruiting, hiring and training part time associates to deliver quality services.-Performing Audits to ensure quality execution and meeting the customers expectations-Manage employee issues as they arise-Develop strong working relationships with store level management at various retailers

• Developed strong working relationships with customers, ensuring high satisfaction levels and increasing Daymon’s client opportunities.• Reduced turnover 35% in 2 months by developing and producing a training video for entire team on orientation, food safety, and work safety procedures.• Planned, coordinated, and executed biweekly special events at corporate office, with 800+ attendees, collaborating cross-departmentally to increase vendor involvement and customer participation.

Worked closely with clients on all special event developing, planning, and execution company-wide, including the Football Hall of Fame, celebrity / player appearances, Race for the Cure, and Food Show. Managing upwards of 8 FT and 600+ PT associates.• Met all execution and delivery goals by coaching / training PT associates and holding daily / weekly meetings with FT team to align goals and expectations companywide, problem-solve, and ensure administration of policies and procedures.• Managed disciplinary actions / issues for operations team.

Responsible for building the PT team at each designated store, including recruiting, hiring, and scheduling.• Performed weekly audits and store visits which identified problems and clarified role responsibilities; followed up with action plans and improvement opportunities.• Maximized sales by training associates to create quality merchandising displays as well as performing quality events