- Effectively advised a caseload of 100+ undergraduate students and transfer students about requirements for 45 academic majors. - Responsibilities also included college transition mentoring, monitoring academic progress, major exploration and decision making, course selection, 4-year academic planning to assist students in meeting their graduation goals and degree audits.- Provided excellent academic coaching for students on academic probation.- Served as the Career Counselor for students from freshmen to senior year. Responsibilities included resume development, internship search, interviewing prep and job search.- Extensive understanding and experience of student development theory, challenge and support, personality type and On Course strategies by Skip Downing.

- Directed all aspects of the undergraduate-advising program to ensure 70+ faculty and professional advisors worked effectively with students through college transitions, academic monitoring/support, academic planning and time-to-graduation.- Regularly performed program assessment for a variety of undergraduate populations including first year, sophomores, transfer students, international students, student athletes and probation students.- Supervised eight professional staff members and three student staff. - Trained and supported the advising efforts of 70+ faculty advisors.- Effectively implemented a new general education curriculum requiring all new advising processes, policy procedure review and changes and extensive training of professional and faculty advisors.- Responsible for the development, implementation and assessment of Student Learning Outcomes.Additional responsibilities included: - Strategic Planning - Budget Management - Enrollment Management - Technology Enhancements (developing the electronic advising handbook, advising website development & maintenance, student information system, transitioning from paper to electronic files) Diversity & Inclusion Planning - Retention

- Directed the first-year advising program to ensure a high quality advising experience for 300+ students.- Assisted the college efforts in raising the retention rate from 66% to 82% from first to second year.- Effectively partnered with a variety of campus offices, including the Dean of Students, Admissions, the Registrar, Career Services, Study Abroad, Student Activities, Orientation, Residence Life and Business Office to improve greet-to-seat processes and programs to enhance the student experience.

- Served as the Academic Advisor for 100+ first-year students.- Effectively coordinated the Orientation to College Course (1 credit) including curriculum development and recruitment, training and support for 33 faculty, staff and student instructors.- Team-taught the class with a faculty or student partner.- Coordinated all Student Advising & Registration Days for first-year and international students.

- Successfully worked with students to develop communities conducive to learning in a residence hall of 100 upperclassmen and 280 family apartments. - Interviewed, hired, and supervised student support staff, desk staff, maintenance staff and security staff.- Initiated the development of apartment staff procedures resulting in major improvements in apartment staffing.- Developed campus wide training for student supervisors of desk, security and custodial services.

- Responsible for student and community development in a residence hall of 250 underclassmen. - Recognized for making highly effective changes in community development which resulted in dramatic changes in student self-governance, a decrease in negative student conduct and the improvement of building maintenance and cleanliness.- Appropriately worked with students through difficult and sensitive issues including crisis management and student conduct. - Developed training workshops for professional and paraprofessional Residence Life Staff.