Karen Ghandy Email & Phone Number

I am an experienced insurance claims specialist with 8 years experience handling a variety of property damage and injury claims both inside and outside of litigation. My drive is to provide excellent customer service to everyone I interact with especially since our customers are the ones experiencing a difficult situation and simply looking for help from their trusted insurance carrier.Throughout my professional career in insurance claims handling , sales, and customer service my focus has been to deliver an exceptional product or service to the customer and make sure that their needs are taken care of first. I strongly believe that if you take care of your customers they will take care of you.I have achieved top results in each position I have held as a claims adjuster, bodily injury adjuster, litigation examiner, and claims supervisor. My passion is to help others through application of clearly defined goals, a well thought out plan driven by data, and execution followed by a continuous review of results to drive ever improving success.Skills Obtained During my Career:Customer Service Orientation | Effective verbal and written communication skills | Time management and global case management skills | Problem solving and analytics skills | Proficient in Microsoft word, outlook, excel, PowerPoint, Power BI | Organizational Skills | Settlement Negotiation | Claims Investigation and resolution | Bilingual in Spanish and English | Report Creation | Data Analytics | Internet Based Claims Systems Experience | Remote/Hybrid workspace experience | Bodily Injury Claims Settlement Experience | Litigation Claims Handling Experience | Mediation Experience

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  Temple University

  Psychology