• Oversee day to day recruiting process / strategy for offshore (commercial) and onshore (public sector) teams of 3-11 IT technical recruiters. • Manage requirement workflow for coverage and distribute assigned requirements to delivery teams (CORE, Branches) based on skill alignment, bandwidth, and requirement priority level • Work closely with sales and delivery teams to identify root cause issues in current delivery strategy and recommend areas for improvement at local level. • Elevate delivery standards and overall customer service experience to clients, associates, and candidates. • Work with delivery team to build requirement pipeline and implement sourcing strategies to obtain requirement coverage. • Facilitate bi-weekly prioritizing call with sales and delivery to discuss coverage, struggles, and feedback. • Oversee quality of candidate submittals from delivery team to mitigate risks to account health and client satisfaction. • Assist delivery and sales with interview prep, interview debrief, and closing candidates on pay rate and job offer acceptance. • Attend Supplier and Manager Job Launch Calls with delivery and sales teams. • Monitor VMS supplier tools (Fieldglass, Beeline) for orders status, interview requests, and work orders. • Attend weekly cadence calls with MSP suppliers for requirement feedback and build client/MSP relationship to influence candidates shortlisted on active openings.• Manage onboarding process and provide follow up with consultant and hiring manager for start details. • Facilitate weekly Recap calls with sales (CORE / Branches) and delivery teams throughout North America.• Train delivery team on best practices and processes including resume enhancements, interview debriefs, GPM negotiation, and vendor relationships.

• Responsible for recruiting for DXC/HP national accounts with for contract and direct hire IT positions with emphasis healthcare skill sets including QA Analyst/Testers, Business Analysts, Developers, Middleware Admin, and Network Engineers.• Source and identify candidates through LinkedIn Recruiter, job boards (Monster, Dice), proprietary database, and social media (Facebook). • Responsible for hourly/salary rate negotiations to meet client bill rate needs, Skype/Facetime calls with candidates during submission process, interview prep and debrief through interview process, and employment offers to selected candidates. • Recruiting healthcare requirements involving knowledge of Medicare, Medicaid, HIPAA, ICD 9/10, and EDI transactions. Understanding of healthcare subsystems (eligibility, enrollment, managed care, provider, and claims).

• Recruiting Lead for a team of 8-14 IT technical recruiters based in corporate office in Milwaukee determining best sourcing techniques and recruiting strategies for delivery of high quality candidates.• Traveled regularly to MKE Core to train and mentor the recruiting team with job qualifications, resume format, interview prep material, and requirement management.• Tracked full life cycle recruiting progress of each team member from job market to candidate remarketing.• Provided quality assurance for team submissions for the Client Account Director and entered into Fieldglass.• Oversaw recruiting efforts for healthcare developers (C/Unix, Java, C#) for multiple training programs at El Paso client facility including onsite recruiting, onboarding, and start date orientation. • Monitored and escalated open requirements for status updates to determine daily priority list for the team to achieve maximum coverage of requirements.• Scheduled technical screens with internal team of experts for skill set qualification based on client requirement. • Worked with proposal team to provide researched market pay rates and resume samples for client Request for Proposal (RFP’s) for Statement of Work (SOW) requirements.

• Trained new team recruiters on Healthcare accounts, use of recruiting database (Fox), internal submittal process, and onboarding of candidates for placement.• Responsible for pay rate market research for IT skill sets and provide sample resume request for HP RFP (Request for Proposal).• Maintained Sr. Recruiter responsibilities for full life cycle recruiting of healthcare requirements for business analysis, quality assurance/testing, infrastructure / database administration, and application development.

• Full life cycle recruiting for large national healthcare account of contract, contract to hire, and direct hire IT consultants with a background in Medicare, Medicaid, MMIS (Medicaid Management Information System), HIPAA, ICD 9/10, and EDI transactions• Maintained thorough understanding of healthcare systems including claims, managed care, provider, eligibility determination, and enrollment.• Developed and coordinated the recruitment strategy to maintain a pipeline of healthcare candidates via job board postings, LinkedIn Recruiter, networking, and resume mining specific to the needs of the client and location. • Responsible for sourcing, interviewing, and hiring all levels for healthcare IT including Business Analysts, EDI Analysts, Quality Assurance / Testers, Project Managers, Eligibility BA, Developers (C/Unix, C#, Java, COBOL), Middleware Admin (WebSphere, WebLogic), Infrastructure, and DBA (Oracle, SQL, DB2).• Recruited candidates with prior experience in public assistance to support State programs involving IES (Eligibility Determination) systems for support involving food stamps, cash aid, general relief, foster care, and medical.

• Full life cycle recruiting for Engineering and Information Technology openings. • Responsible for sourcing, prescreening, and submitting candidates for Experis customers. • Prepped and debriefed candidate interviews with clients. • Utilized online recruiting tools such as: www.dice.com, www.careerbuilder.com, and www.monster.com. • Responsible for candidate networking within social media (LinkedIn, Facebook, etc) and local user groups.• Trained new recruiters in the Nashville branch on corporate recruiting database (Fox) and building talent communities.• Supported business lines in Huntsville, AL and Nashville, TN branches for IT and Engineering skills.

Responsible for all stages of the recruiting cycle, which includes sourcing candidates, prescreening / qualifying candidates for potential client base for employment. Responsible for reference/background checks, and interview prep/debrief of candidates interviewing with clients. Utilize multiple channels to recruit qualified professionals in variety of IT skill sets such as IT job postings and candidate search via online databases such as: www.dice.com, www.computerjobs.com, and www.monster.com.

Complete recruiting to include sourcing, identifying, screening, interviewing, and placement of technical personnel. Establish and build rapport with clients to meet individual clients’ personnel needs. Extensive recruiting via internet (www.monster.com), job postings, newspaper advertisements and career fairs. Recruited professionals in the following types of positions: SW Developers (ADA, FORTRAN, VMS, Dec Vax), Test Engineers (ATE, TSP), Help Desk and Technical Support, Electronic Technicians (SMT), Assemblers/Solderers, Electrical Engineers, Mechanical Engineers, Manufacturing Engineers, Structural Engineers, Process Engineers, Facilities Engineers, Aerospace Engineers, Software / Hardware Engineers.

Accounting duties included daily invoicing of completed work orders, processing weekly payroll, maintaining A/R and A/P accounts including daily posting of payments received, check disbursement preparation, and bank deposits. Maintained monthly bank reconciliation and daily deposit register. In charge of collections on past due accounts. Responsible for weekly tax deposits. Management duties included day-to-day customer service tasks, handling customer sales orders, shipping/receiving, and purchasing of plant materials needed for production of work orders. Established and maintained Health Benefits (Blue Cross / Blue Shield) for Resta/Custom Graphics. Responsible for handling unemployment and workers compensations.