Karen Foley Email & Phone Number

Dublin, Dublin, Ireland

Swords, Leinster, Ireland

• General office management, working closely with the Directors to ensure the smooth running of the practice.•Prepare and process monthly payrolls for various clients in reland and other EU countries. •Manage and resolve payroll queries as they arise• Organise office operations and procedures, including but not limited to, designing filing systems, assigning and monitoring clerical functions.• Design and implement office policies by establishing standards… Show more • General office management, working closely with the Directors to ensure the smooth running of the practice.•Prepare and process monthly payrolls for various clients in reland and other EU countries. •Manage and resolve payroll queries as they arise• Organise office operations and procedures, including but not limited to, designing filing systems, assigning and monitoring clerical functions.• Design and implement office policies by establishing standards and procedures• Provide support for meetings, including preparing agendas, meeting papers, catering and general administrative tasks.• Administer health and welfare plans, including enrolments and terminations. Process required documents to ensure accurate record keeping• Develop, revise, and implement HR policies and procedures, ensuring HR programs and services are in compliance with established policies and procedures and state/federal laws and regulations• Assist employees with HR questions & compliance• Provide advice on discipline process and advise on appropriate outcomes• Update and maintain the Employee Handbook and other HR and safety policies• Schedule annual review for employees and assist with and track professional development• Assist in annual business and professional liability insurance renewals• Assist in renewal of company licences and employee licences• Maintain and update employee and client contact information• Assist with tracking and updating leads and opportunities• Assist with planning sessions, annual, quarterly and monthly meetings• Data Protection Officer, ensuring we are compliant with GDPR• Organisation of Staff Events• Management of Business Social Media and Website, including Google Ads, Facebook Ads, updating website etc• Including all duties of previous role, PA/Administrative Assistant Show less

Swords, Leinster, Ireland

• Organise Directors calendars & main OCA calendar.• Organise staff VHI, pensions, holidays.• Managing flexitime, holidays, timekeeping UK & Ireland office.• Collating/saving Director expenses documentation for accounts.• Book flights, meetings, appointments, rooms, lunches etc.• Purchase stationary & other office equipment.• Pay OCA invoices with approval from Directors.• Update Facebook, twitter & other social media news websites.• Gather feedback from pilots… Show more • Organise Directors calendars & main OCA calendar.• Organise staff VHI, pensions, holidays.• Managing flexitime, holidays, timekeeping UK & Ireland office.• Collating/saving Director expenses documentation for accounts.• Book flights, meetings, appointments, rooms, lunches etc.• Purchase stationary & other office equipment.• Pay OCA invoices with approval from Directors.• Update Facebook, twitter & other social media news websites.• Gather feedback from pilots or surveys.• Look after IT budget, order software, manage licences & PC’s from suppliers.• All documents that need to go to countries, translated, dfa, notarised to be managed.• Look after all brochures & update accordingly, website content & knowledge base.• Manage tickets assigned to Directors.• Ensure tasks that need to be actioned by the Directors are actioned in a timely manner.• Manage the post daily.• Research news on our clients & developments in payroll & HR.• Carrying out background research into subjects the Directors are dealing with, & presenting findings in an easily digestible form.• First point of contact for those wishing to meet or speak with company Directors.• Maintaining up-to-date company documents.• General office admin, including taking phone calls.• Help Produce reports, presentations and briefs.• Liaising with staff, suppliers and clients.• Give out PO numbers and manage our accounts on SAGE• Miscellaneous tasks to support the Directors, which will vary according to the sector and to the Directors remit.• Updating of expenses for all roles, checking gross to nets for clients.• Answering the main phone when required.• Following up on IT & website issues with the IT Director.• Payroll – send payslips, check hours sheet & banking matches.• Banking – adhoc banking tasks.• General research into payroll, aviation industry.• Some HR functions will be required.• Expense checking & to help with developing a system to check these. Show less

Swords, Leinster, Ireland

Manager • Handling phone calls, emails, social media messages & all Member queries• Meeting & Greeting all Members and new/ potential members• Design and manage marketing campaigns to promote gym, classes, courses, events• Design and promote Events, Activities for Members• Maintaining high levels of customer care with new and existing Members• Manage inventory and order supplies and equipment when necessary• Writing monthly & weekly reports• Use information… Show more Manager • Handling phone calls, emails, social media messages & all Member queries• Meeting & Greeting all Members and new/ potential members• Design and manage marketing campaigns to promote gym, classes, courses, events• Design and promote Events, Activities for Members• Maintaining high levels of customer care with new and existing Members• Manage inventory and order supplies and equipment when necessary• Writing monthly & weekly reports• Use information related to foot traffic and popularity of classes to improve timetables and manage any fluctuations• Prepare Trainer Schedule, Class Timetables and Personal Training Clients schedule• Recruitment of any new staff that may be required, and give them the appropriate job induction if appointed.• Running all aspects of the Gym including Reception, Sales, Retail, cleaning and supervising the facility.• Finding potential new business and leads using a variety of tools including social media, meetings, emails, internet searches, local newspapers, local community venues etc• General Administration duties• Enhance revenue by providing additional discounts and services to existing and new customers Show less

County Dublin, Ireland

• Processed reservations/emails/answered calls within strict SLA’s and tight deadlines • Audit the accounts invoices before they are sent to the customer to ensure we are achieving the agreed account billing accuracy as per SLA. • Liaise with Account and branch managers to resolve any customer queries.• Support Account Managers with queries/reporting/figures/updates and invoicing.• Coached colleagues to improve resolution time and quality.• Created and reviewed training… Show more • Processed reservations/emails/answered calls within strict SLA’s and tight deadlines • Audit the accounts invoices before they are sent to the customer to ensure we are achieving the agreed account billing accuracy as per SLA. • Liaise with Account and branch managers to resolve any customer queries.• Support Account Managers with queries/reporting/figures/updates and invoicing.• Coached colleagues to improve resolution time and quality.• Created and reviewed training manuals and SOP’s (Standard Operation Procedures)• Working and supporting other departments, on rejected invoices, identifying issue and fixing, and Data entry.• Identify recurring issues and communicate to senior management in order to solve systems related issues and ensure that issues do not reoccur.• Lead team huddles, highlighting issues or team concerns, informing team of any updates and, encouraging team participating. • Support with team tasks lists in Team Leader absence prioritizing workload and daily duties depending on shifts.• Processing and amending any rejected invoices in a set time frame to ensure speedy payment and customer satisfaction. Show less

County Dublin, Ireland

• To manage and develop the team through training, coaching, Performance Management process, goal-setting and effective feedback, deliver appropriate guidance to help team improve their performance and conduct their tasks effectively. • Develop the coaching skills of the Team Sales Mentor through calibration sessions and coaching observations.• Proactively implement plans to deliver sales targets and regularly review these plans based on Market targets and activity.• Produce a… Show more • To manage and develop the team through training, coaching, Performance Management process, goal-setting and effective feedback, deliver appropriate guidance to help team improve their performance and conduct their tasks effectively. • Develop the coaching skills of the Team Sales Mentor through calibration sessions and coaching observations.• Proactively implement plans to deliver sales targets and regularly review these plans based on Market targets and activity.• Produce a Monthly Strategic Report to include current team performance, action plans and review team activity. Maintain Coaching Activity Reports on a weekly basis.• Interview and hire staff as required so that optimum staff levels are maintained to ensure that targets and productivity can be maintained. Show less

County Dublin, Ireland

County Dublin, Ireland