Karen Moore Email and Phone Number
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Contact: kmoore9998@gmail.comOverview:An accomplished, results-driven healthcare management professional with a proven record of meeting strategic objectives. I have helped companies with operating performance measured by improved key performance indicators (KPIs). Clients appreciate my ability to analyze and assess business operations and develop and successfully implement solutions to meet objectives and best practice benchmarks for healthcare companies. . As a Healthcare Management Professional, I help companies achieve strategic initiatives by implementing and managing solutions to drive operational efficiencies by cutting costs and continuous improvement. Achievements:• Conducted dozens of revenue cycle assessments including review of staffing levels, workflow, compliance, bad debt, reimbursement, and system optimization; developed and implemented strategic plans to improve operating performance while reporting to senior leadership.• Managed successful revenue cycle turnarounds for dozens of mid-to-large homecare companies. • Reduced revenue cycle process error rates by 15-30% through training, reengineering and establishing benchmarks and accountability. • Decreased AR days by over 90-days during a six-month project with an increase of 150% increase in cash receipts. • Achieved best practice bad debt percentages of 2-3% for dozens of companies. • Drove increased workflow and system efficiencies for healthcare clients resulting in reduced staffing and operating costs. (Headcounts reduced as much by 15%). Key Areas of Experience and Expertise: Revenue Cycle Operations Management: Extensive experience managing the daily operations of end-to-end revenue cycle operations and ensuring accurate and timely reimbursement (registration, authorizations, unbilled, billing, denials management, collection, and cash posting). Responsible for monitoring revenue cycle processes to identify improvement opportunities with goals of maximizing reimbursement and reducing costs. Identify and resolve untimely and/or incorrect processing by payers as well as trend denials and address root causes. CliftonStrengths themes: Achiever, Life-Long Learner, Responsibility, Initiator, FocusedHealthcare Revenue Cycle Management | Accounts Receivable Management | Performance Management | Financial Reporting and Analysis | Process Improvement | Cross-functional Teams| Billing & Collections | Root Cause Analysis | Gap Analysis | KPI Metrics | Change Management | Six Sigma | Project Management | Denial Management | Collaboration | Team Training10/20
Savista
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Director Of Revenue Cycle SolutionsSavista Nov 2022 - PresentEast Baton Rouge Parish County, Louisiana, United StatesOversight and management of revenue cycle operations for physician and hospital billing and collections. Responsible for driving efficiencies, continuous improvement initiatives and improving KPIs. Improved communications throughout healthcare operations resulting in a better patient experience from registration, customer service and more timely and accurate billings. Met or exceeded KPI objectives. -
Interim Director Of Revenue Cycle/Healthcare Management ConsultantAncor Healthcare Consulting, Inc. Mar 2000 - Nov 2022Greater Minneapolis-St. Paul AreaOversight & management of 15+ long-term (a year or longer), on-site revenue cycle operation engagements with direct staff management responsibilities to address the reimbursement, operational and automation needs of large independent and hospital-based homecare providers. • Reduced error rates by 15-30% through training, gap analysis, reengineering, root cause analysis as well as establishing benchmarks and accountability. • Helped dozens of companies achieve best practice bad debt percentages of 2-3%. • Achieved increased workflow and system efficiencies for dozens of clients resulting in more appropriate staffing and lowered operating costs (in some cases staffing headcounts were decreased by 15%). • Conducted dozens of extensive on-site evaluations of client revenue cycle operations including the review of staffing levels, workflow, job design, compliance, intake/registration, eligibility verification, authorization for services, billing/collection activities, denials, bad debt, AR analysis and system optimization opportunities. Prepared detailed reports documenting findings and recommendations. Created project management plans to address identified gaps. • Managed successful revenue cycle projects/turnarounds (1+ years on-site) as Interim Director of Revenue Cycle for dozens of clients. Responsible for daily management of staff and operations for registration, document procurement, unbilled, billing, denials and collections, including HR related responsibilities. Conducted meetings with insurance companies and vendors to resolve issues. Responsible for monitoring performance and communicating the accounts receivable and KPI outcomes and trends.
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Sr. Manager, Revenue Cycle Healthcare Operations L Process ImprovementMcs Management Services 1996 - 2000Greater Pittsburgh AreaManaged highly successful management consulting division for MCS, Inc. (MestaMed), the leading provider of computer systems for the home infusion, durable medical equipment (DME), and home health care industry.• Focused the division to assist homecare providers improve performance metrics and lower operating costs. • Improved annual cash collections by over $10 million and reduced bad debt by 20% for a homecare client. • Decreased DSO for a DME/IV/home health company by over 90-days during a six-month project with a 150% increase within three months in cash receipts on current billing.
Karen Moore Skills
Karen Moore Education Details
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Bachelor Of Business Administration, Summa Cum Laude -
Nursing Studies, University Of Minnesota And Wisconsin: Chemistry, Biology, Anatomy/Physiology
Frequently Asked Questions about Karen Moore
What company does Karen Moore work for?
Karen Moore works for Savista
What is Karen Moore's role at the current company?
Karen Moore's current role is Healthcare Revenue Cycle Management | Improving Operational Performance and Revenue Cycle Processes in Healthcare | Track Record of Successfully Meeting KPI Goals.
What is Karen Moore's email address?
Karen Moore's email address is km****@****ing.com
What is Karen Moore's direct phone number?
Karen Moore's direct phone number is +195475*****
What schools did Karen Moore attend?
Karen Moore attended National University, University Of Minnesota-Twin Cities.
What are some of Karen Moore's interests?
Karen Moore has interest in Leadership, Revenue Cycle Assessments, Team Building, Revenue Integrity, Optimizing Business Software, Achiever, Icd 10, Reimbursement, Days Sales Outstanding, Medicare.
What skills is Karen Moore known for?
Karen Moore has skills like Healthcare, Revenue Cycle, Medicare, Business Process Improvement, Medicaid, Strategic Planning, Hipaa, Healthcare Information Technology, Revenue Cycle Management, Healthcare Industry, Managed Care, Change Management.
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