Karen Moore Email & Phone Number

Contact: kmoore9998@gmail.comOverview:An accomplished, results-driven healthcare management professional with a proven record of meeting strategic objectives. I have helped companies with operating performance measured by improved key performance indicators (KPIs). Clients appreciate my ability to analyze and assess business operations and develop and successfully implement solutions to meet objectives and best practice benchmarks for healthcare companies. . As a Healthcare Management Professional, I help companies achieve strategic initiatives by implementing and managing solutions to drive operational efficiencies by cutting costs and continuous improvement. Achievements:• Conducted dozens of revenue cycle assessments including review of staffing levels, workflow, compliance, bad debt, reimbursement, and system optimization; developed and implemented strategic plans to improve operating performance while reporting to senior leadership.• Managed successful revenue cycle turnarounds for dozens of mid-to-large homecare companies. • Reduced revenue cycle process error rates by 15-30% through training, reengineering and establishing benchmarks and accountability. • Decreased AR days by over 90-days during a six-month project with an increase of 150% increase in cash receipts. • Achieved best practice bad debt percentages of 2-3% for dozens of companies. • Drove increased workflow and system efficiencies for healthcare clients resulting in reduced staffing and operating costs. (Headcounts reduced as much by 15%). Key Areas of Experience and Expertise: Revenue Cycle Operations Management: Extensive experience managing the daily operations of end-to-end revenue cycle operations and ensuring accurate and timely reimbursement (registration, authorizations, unbilled, billing, denials management, collection, and cash posting). Responsible for monitoring revenue cycle processes to identify improvement opportunities with goals of maximizing reimbursement and reducing costs. Identify and resolve untimely and/or incorrect processing by payers as well as trend denials and address root causes. CliftonStrengths themes: Achiever, Life-Long Learner, Responsibility, Initiator, FocusedHealthcare Revenue Cycle Management | Accounts Receivable Management | Performance Management | Financial Reporting and Analysis | Process Improvement | Cross-functional Teams| Billing & Collections | Root Cause Analysis | Gap Analysis | KPI Metrics | Change Management | Six Sigma | Project Management | Denial Management | Collaboration | Team Training10/20

Listed skills include Healthcare, Revenue Cycle, Medicare, Business Process Improvement, and 22 others.