Karen Smith Email and Phone Number
Karen Smith work email
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Karen Smith personal email
Project Manager with experience in the logistics and customer service industry. Strong knowledge of LEAN with demonstrated results in change management and implementation management. Skilled in Operations Management, Customer Relationship Management, Contact Centres, and Customer Service.
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Stagecoordinatiepunt MedewerkerCanisius Wilhelmina Ziekenhuis Jul 2023 - PresentNijmegen, Gelderland, Netherlands -
Support Crisis Team ArboCanisius Wilhelmina Ziekenhuis Nov 2021 - Jul 2023Nijmegen, Gelderland, Netherlands
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Office AssistantMind Mix Aug 2018 - Oct 2021Nijmegenhttp://www.mindmix.nl -
Project Manager/Team LeadCeva Logistics Jul 2013 - Mar 2017WijchenEstablishing and maintaining cross-contract activities according to shared services principles. Setting up new department and implementing LEAN concepts. Determining shared KPIs together with customers and contract owners and ensuring these are met. Daily management of team of 15 -25 colleagues. -
Lean SpecialistCeva Logistics Jan 2011 - Jul 2013Wijchen, The NetherlandsSupporting the organisation in implementing LEAN principles and tools. Working with departmental managers to ensure consistency in approach and project managing the change.
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Implementation & Project ManagerCeva Logistics Aug 2007 - Dec 2010Wijchen, The NetherlandsImplementing process change and managing customer relationship.
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Customer Service ManagerCeva Logistics Nov 2006 - Aug 2007Interim Manager responsible for defining and implementing process and organisational improvements within the Customer Service and Order Desk organisation. Review and define tasks and responsibilities, implement escalation procedures.
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Partner ManagerNec Computers International Sep 2002 - Oct 2006Relationship management for third party service providers. Defining contractual terms and conditions including SLAs. Contract negotiations, price agreements, audit process. Process implementation and improvement.Manager of Order Desk and Reimbursement Control. -
Project Manager Call CentreNec Corporation Oct 2001 - Sep 2002Service and Support product introductions. Driver of organisational change within Call Centre structure.
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Global Services Manager/Bid ManagerPackard Bell Oct 1999 - Oct 2001Developing Global Bid Process - accurately and efficiently responding to potential customers' service needs. Developing new service provision and expanding geographical service coverage. Developing service sales and marketing tools. Managing Priority Customer Accounts. -
Escalation ManagerPackard Bell Feb 1995 - Oct 1999Wijchen, Gelderland Province, NetherlandsCustomer Care role, project management of change projects and service roll-outs.
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Child Protection Register CoordinatorNspcc 1989 - 1992Plymouth, Devon, United KingdomCoordination of administrative activities pertaining to the Child Protection Register for West Devon.
Karen Smith Skills
Karen Smith Education Details
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English Language And Literature -
Mass Communication Research
Frequently Asked Questions about Karen Smith
What company does Karen Smith work for?
Karen Smith works for Canisius Wilhelmina Ziekenhuis
What is Karen Smith's role at the current company?
Karen Smith's current role is Experienced Project Manager with Customer Service and Logistics background..
What is Karen Smith's email address?
Karen Smith's email address is ka****@****mail.nl
What schools did Karen Smith attend?
Karen Smith attended The University Of Edinburgh, University Of Leicester.
What skills is Karen Smith known for?
Karen Smith has skills like Supply Chain Management, Process Improvement, Supply Chain, Change Management, Management, Logistics, Project Management, Strategy, Contract Negotiation, Business Development, Product Development, Operations Management.
Who are Karen Smith's colleagues?
Karen Smith's colleagues are Jolanda Claassen, Nieké Cornelissen, Sjak Leydekker, Douwe Kniepstra, Sanne Bosman, Laura Fransen, Seyed Qaderi.
Not the Karen Smith you were looking for?
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Karen Smith
Netherlands -
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Karen Smith
International Relations Scholar; Former Special Adviser To The Un Secretary General On The Responsibility To Protect. Interested In The Role Of The Global South In World Politics.Leiden2gmail.com, gmail.com -
Karen Smith
Netherlands
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