A highly experienced manager with excellent communication, organisational and project management skills (using Microsoft Office Project and SharePoint). Currently employed by Palgrave Macmillan Higher Education, working on a large number of subject catalogues using InCopy, I have rapidly gained the practical competence associated with my team and management in a challenging and busy environment. I am skilled in the teamwork necessary to achieve common goals within stringent timescales and have developed a depth of organisational and research skills utilising the Internet and learning from my company peers.I have excellent communication skills, both oral and written which have been deployed extensively in customer service within all aspects of publishing and regular liaison with the printing, mailing/fulfillment and postage industries. I am a confident, dedicated, and reliable member of the team who confronts pressure with a calm and practical approach. I am committed to my job, the company and its goals and am proud to be a part of its success.Following promotions in previous roles, I have gained varied and valuable experience within many industries, using my skills in each role to progress customer /colleague care relationships. The experience and knowledge gained, has resulted in an ability to tackle all aspects of my profession, from project management, proofing, budgeting, tendering, scheduling, research, communication, bought ledger and sales reporting.