Karen Trotto Email & Phone Number

Kirkland, Wa, Us

Seattle, Washington, United States

• Provide human resource leadership to multi-family properties working closely with community managers, sales, and support employees.• Collaborates with executive leadership team reviewing, setting and implementation of policies and procedures to align business strategy against human resources strategy.• Works proactively and collaboratively with leaders and associates to improve work relationships, build morale, and increase productivity and retention.• Directs and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes, grievances, and investigations; performance and talent management; productivity, recognition, and morale.• Manage employment-related inquiries from applicants, associates, and leaders, referring complex and/or sensitive matters to executive leadership as needed.• Provides day-to-day performance management guidance to leaders including coaching, counseling, career development, disciplinary actions, and termination.• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.• Maintain knowledge of trends, best practices and regulatory changes in human resources, employment law and payroll. Escalating any concerns to executive leadership with risk analysis and action plan.• Partner with legal to review and combine 5 employee handbooks to one ensuring compliance with federal and state regulations, including prevailing wage and union contracts to align with company values and goals.• Strategic and tactical management of full cycle weekly and biweekly payroll processing in a prevailing wage/union environment and multi-state using ADP Workforce Now. • Training of new payroll/benefits manager to transition full cycle payroll processing and benefits.• Reconstruction of payroll database, policies, and best practices within ADP Workforce Now

• Manage regional fulfillment sites in Washington, Oregon, Utah and Idaho for all areas/processes of accommodation requests ensuring positive Associate experience and sites received high customer service.• Liaison between business lines, leave of absence, outsourced vendor partners assessing the employment restrictions and considerations of associates within Amazon policies and ADA/ADAAA requirements and exceeded expectations. • Case management of escalated cases involving legal and high risk situations handled efficiently and effectively. • Provide on-going consultation and problem-solving assistance to regional sites in the provision of reasonable accommodations at all levels of the organization.• Assists employees in understanding their medical conditions and their legal rights and responsibilities, guiding them through the accommodation process.• Maintain strict confidentiality in verbal and written communications, including HIPAA compliance.• Conduct job site analyses when working with sites and employees in working to find an adequate accommodation. • Documented and maintain up-to-date case records and notes of appropriate and accurate information on every case assigned ensuring clean case management• Assess business training needs and conduct 1:1 and/or group training sessions as appropriate to all stakeholders.• Provides professional opinion and actions taken on behalf of disabled employees in formal grievances, arbitration, depositions, and other forums as requested.

Preston, Washington

• Directed all aspects of the HR operations from a strategic and tactical level • Directed all employee investigations from initial interviews, finding reports, reviews with legal, final resolutions• Directed process for recruitment, background checks, job offers, and on boarding orientation• Managed the company’s payroll systems and implemented an ESS for employees reducing management time spent on documentation• Resourced and built relationships with talent agencies to enhance and promote on-going business requirements eliminating unproductive interviews and hires• Managed all legal and regulatory compliance, required reporting to EEO, OSHA, & AAP • Performed case management including accommodation process for end-to-end case management of STD, LTD, ADA and FMLA. • Implemented and directed employee relations with training and employee development for internal promotions, effective communications that reduced costly turn-over and provided an empowering and engaged workforce• Selected and implemented a human resource payroll and timekeeping system. Multiple year experience with ADP WFN and a current implementation of Infinity HR, PlatinumPay and Attendance on Demand through Archbright, which reduced company expense by 40%• Developed and communicated company policies and procedures to ensure best practices with continuous improvements reducing conflict resolutions and met company goals and statutory requirements• Effectively performed Staff Development from all levels to include upper management in areas of risk management, legal compliance and effective communication in building a productive workforce• Managed an accounting staff of four employees with communications between all departments and developed process improvements for a better cross functional team• Coordinated all company events from monthly employee appreciations to larger holiday/special celebrations.