Cornerstone, greeting clients & patients, adding new clients, scheduling vet & grooming appointments, patient restraint, taking vital signs, and sooooo much more!

Veterinary technicians are animal nurses. I am passionate about animal care and am a dedicated health care professional who nurtures the health and well-being of animals through specialized knowledge of animal behavior and care. I look forward to surgical assisting, laboratory testing and nursing procedures. While continuing to keep detailed records and building customer/client rapport.

Responsible for devising and maintaining office systems, including data management and filing,arranging travel, screened phone calls, enquiries and requests, and handled them when appropriate; organized and maintained diaries and made appointments, dealt with incoming email, faxes and post, often corresponding on behalf of Mr. Schwyhart. In my almost seven (7) years of working with Mr. Schwyhart, I found that I utilized my reporting, administrative writing, organization and Microsoft Office skills daily, as well as fine-tuned my ability to manage processes, analyze information, problem solve, supply management, inventory control, and verbal communication while maintaining my professionalism; especially at times when I was learning.

Tasked with job tracking, which included, building spreadsheets, and organizing job files. Assisted in developing a marketing package that is now presented to new clients. For this project, I was responsible for organizing examples of the company’s previous work, documenting photos, and producing the graphic design of the cover page for the business. Essentially, I put together the complete marketing portfolio & tackled any additional projects that were assigned to me along with any other day-to-day duties that needed to be done.

Promoted from Retail Promotions Administrator to Customer Support Specialist. Monitored 8 Regional Sales Managers promotional spending for each quarter, kept detailed records of customer orders, updated customer information, tracked order & promotion changes, worked close with accounts receivable, backed-up CSR's, part of the team that implemented the new Trade Management System (TMS), trained staff on TMS, worked with my Supervisor to manage the Wal-Mart and Sam’s Club accounts.