Kari Gloudemans Email & Phone Number

Neenah, Wisconsin, United States

Accountable for researching, defining, and launching new service offerings and managing existing service lines throughout their life cycle to ensure revenue, margin, and client satisfaction metrics are met.• Performed customer / market needs analysis which identified opportunities for new services or changes to existing services.• Acted as product expert, interfacing between sales, marketing, technology, client service and operational teams to accurately represent the… Show more Accountable for researching, defining, and launching new service offerings and managing existing service lines throughout their life cycle to ensure revenue, margin, and client satisfaction metrics are met.• Performed customer / market needs analysis which identified opportunities for new services or changes to existing services.• Acted as product expert, interfacing between sales, marketing, technology, client service and operational teams to accurately represent the product.• Served as an advocate for the customer, ensuring voice of the customer is reflected in service offering and marketing campaigns.• Negotiated agreements with partners and vendors, expanding service offering.• Directed user interface design efforts for new service prototypes, ensuring service vision was accurately captured.• Developed and supported new service offerings generating $1.1 million in new service revenue. • Maintained and enhanced existing service offerings with annual revenue between $500,000 and $7.5 million.• Defined detailed business requirements that communicated the features and functions needed to meet the service definition.• Managed the development of new services with budgets ranging from $300,000 to $1.9 million.• Partnered with the development team throughout the development process, ensuring a high-quality, on-time delivery of features and functions that met customer / market expectations.• Led the development of a new, client-facing web portal for over 16,000 users.• Led a small team including Business Analyst, UI Designer, and technical support.• Listed as inventor on patent application for new service offering. Show less

Neenah, Wisconsin, United States

Accountable for evaluating, identifying, recommending, launching, and growing non-traditional markets for the organization.• Served as key thought leader for new markets by providing strategic information and analysis of the market that facilitated key decisions regarding product development, marketing, and strategic relationships.• Developed and executed annual and multi-year strategic and tactical plans for new market opportunities.• Led market, channel, and customer… Show more Accountable for evaluating, identifying, recommending, launching, and growing non-traditional markets for the organization.• Served as key thought leader for new markets by providing strategic information and analysis of the market that facilitated key decisions regarding product development, marketing, and strategic relationships.• Developed and executed annual and multi-year strategic and tactical plans for new market opportunities.• Led market, channel, and customer feedback activities that identified new opportunities.• Identified and prioritized customer requirements and defined strategic and tactical steps that best positioned new markets for accelerated growth including product, marketing, and resource plans.• Led cross-functional / cross-departmental teams to execute product road map, develop promotional messaging, and build brand awareness that consistently met or exceeded profitability targets.• Maintained overall program margin of 31% while exceeding revenue projections and controlling costs.• Incepted major new product line in 2002 with revenue exceeding $11 million in 2019.• Grew responsibility to over 17 product families as a result of strong market growth. Show less

Accountable for managing and developing new software, publications, and video-based training programs for the start-up and growth of the food safety market.• Launched eight new products of various formats within 10 months with all being on time or ahead of schedule and within budget through exceptional project management skills.• Prepared project timelines and budgets, ensuring key metrics were achieved.• Solicited and negotiated contracts with external writers, video… Show more Accountable for managing and developing new software, publications, and video-based training programs for the start-up and growth of the food safety market.• Launched eight new products of various formats within 10 months with all being on time or ahead of schedule and within budget through exceptional project management skills.• Prepared project timelines and budgets, ensuring key metrics were achieved.• Solicited and negotiated contracts with external writers, video production companies, and illustrators that ensured development timelines were met.• Conducted product training for sales team, ensuring products were accurately represented.• Participated in trade shows and marketing activities that promoted products and corporate brand. Show less

Accountable for overseeing the development of new products and maintaining existing products for the Publications Product Line.• Coordinated development of manuscripts, product components, and artwork with internal departments, contributors, illustrators, and vendors so products were available on time.• Implemented portfolio management strategies for Publications Product Line, introducing new publications, removing underperforming products, shifting customers to more profitable… Show more Accountable for overseeing the development of new products and maintaining existing products for the Publications Product Line.• Coordinated development of manuscripts, product components, and artwork with internal departments, contributors, illustrators, and vendors so products were available on time.• Implemented portfolio management strategies for Publications Product Line, introducing new publications, removing underperforming products, shifting customers to more profitable products and reducing overhead costs.• Participated in competitive, quantitative, and qualitative research activities to identify new publications.• Maintained inventory of product components, ensuring availability for production needs. Show less

Madison, Wisconsin, United States

Accountable for researching new products through customer and competitive research, and assisting in creative strategy development of catalogs to positively position products. • Researched new product offerings through customer and competitive research to add to product line.• Assisted in creative strategy development of catalogs to positively position products to generate sales.• Successfully led project to receive promotional dollars from over 900 vendors.